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At Camarillo Independent, we pride ourselves on being a family-owned and operated automotive repair shop that has been serving the Camarillo area for over 40 years. Our mission is to provide exceptional service, quality work, and affordable prices to our customers while using only the latest technology and equipment. Our team of highly skilled and ASE certified mechanics are dedicated to ensuring that your vehicle is in top condition and running smoothly.
Our Services
As a full-service automotive repair shop, we offer a wide range of services to meet all of your vehicle's needs. From routine maintenance like oil changes and tire rotations to complex repairs like transmission and brake system overhauls, our expert mechanics are equipped to handle it all. We specialize in servicing both import and domestic vehicles, including Honda, Acura, Toyota, Lexus, Nissan, Infiniti, Ford, Chevrolet, GMC, Dodge, Hyundai, Kia, Mazda, and BMW.
Convenience and Customer Satisfaction
At Camarillo Independent, we understand that time is a valuable commodity. That's why we offer a variety of services designed to make your life easier. Our courtesy shuttle service can take you to work or to a nearby destination while your vehicle is being serviced. We also offer a fleet of Enterprise rental cars located next door, providing a convenient option for extended trips or business travel.
Quality Work at Affordable Prices
We believe that honesty and transparency are key to building trust with our customers. That's why we have no hidden fees and provide upfront estimates so you know exactly what you're paying for. We also honor most extended warranties on your vehicle, ensuring that you're getting quality service and parts without the high cost of a dealership.
Our Expertise
Our team of ASE certified mechanics has over 32 years of experience, and our shop is AAA approved. We use only the highest quality parts and the latest technology to ensure that your vehicle is repaired to the highest standards. Whether you're dealing with a routine maintenance issue or a complex repair, you can trust that our expert technicians have the knowledge and expertise to get the job done right the first time.
What Sets Us Apart
At Camarillo Independent, we pride ourselves on being a customer-focused shop that truly cares about our customers. We're committed to providing you with personalized service, accurate estimates, and prompt communication throughout the repair process. We're also committed to being environmentally responsible, using eco-friendly practices whenever possible.
What Our Customers Say
At Camarillo Independent, we believe that our greatest asset is our customers. We pride ourselves on providing exceptional service, and we're proud to say that our customers have spoken out about their positive experiences with us. From routine maintenance to complex repairs, we're committed to earning your trust and building a long-term relationship with you and your vehicle.
Overview of Reviews
The reviews for Camarillo Independent Automotive Repair (CIAR) are mixed, with most customers expressing dissatisfaction with their experience. Many customers have reported issues with communication, pricing, and the quality of work. However, a few customers have reported positive experiences.
Communication and Customer Service
Some customers have reported that the front desk staff are friendly and efficient, while others have noted that the managers are not communicative regarding the condition of their vehicles. In some cases, customers have reported feeling deceived by the shop's practices and having to deal with repeated issues related to the same problem.
Pricing and Work Quality
Many customers have reported being charged excessive prices for repairs, with some feeling taken advantage of. In some cases, customers have reported that the shop did not complete the work as promised, with some issues being overlooked or caused by the shop's work.
Recommendations
Only a few customers have reported being satisfied with their experience at CIAR, noting that the staff is knowledgeable, the work is of high quality, and the shop stands by its work.
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