Business Details
13 Years
experience
Emergency
services
Your Trusted Portland Plumbing Experts
Sutherland Plumbing has been serving the Portland, Oregon area since 2013 as a family-owned and operated business dedicated to delivering exceptional plumbing solutions. Our expertise in low-impact trenchless water line replacement sets us apart as industry leaders, while our commitment to quality extends to water heater installations and comprehensive plumbing services. With over a decade of hands-on experience, we combine technical proficiency with personalized service, ensuring every project meets the highest standards of craftsmanship.Our team of certified professionals takes pride in transparent communication, ethical practices, and lasting customer relationships built on trust. Backed by numerous five-star reviews and a 7-year warranty on parts and labor, we consistently exceed client expectations through meticulous attention to detail and innovative problem-solving. From emergency repairs to preventative maintenance, our focus remains on providing reliable, durable solutions tailored to each client's unique needs.
Services
Water heater replacement
Trenchless water line replacement
Main water line repair
Toilet replacement
Leak detection
Garbage disposal repair
Drain cleaning
Gas line installation
Frost-proof faucet installation
Plumbing inspections
Details
- Year established: 2013
Highlights and features
- Family-owned since 2013 with proven trenchless technology expertise
- 7-year warranty covering all parts and labor
- 24/7 emergency service availability
- Consistently top-rated with 5-star customer reviews
- Transparent communication with detailed service explanations
What people say
Top-notch service
Professional and friendly
Exceeded expectations
Prompt response
Quality workmanship
Services
Water Heater Replacement
We specialize in complete water heater replacements using premium quality components and industry-best practices. Our technicians assess your specific needs to recommend the most efficient system for your home, whether traditional tank or tankless models. Backed by a 7-year warranty covering both parts and labor, our installations ensure reliable hot water supply while optimizing energy efficiency. Our team handles all aspects from permitting to final testing, providing clear explanations throughout the process.
Trenchless Water Line Replacement
Our trenchless technology specialists replace damaged water lines with minimal disruption to your property. This innovative method avoids extensive digging by creating new pipelines through existing access points. Ideal for replacing aging galvanized steel or copper lines beneath driveways and landscaping, our process maintains structural integrity while providing durable, leak-proof solutions. We complete most projects in a single day with guaranteed clean-up to original condition.
Emergency Plumbing Repairs
Available round-the-clock for urgent plumbing issues including burst pipes, severe leaks, and water heater failures. Our rapid response team carries essential diagnostic tools and replacement parts to resolve critical situations efficiently. We prioritize damage prevention while providing clear cost estimates before starting work. Many emergency calls receive same-day service with no additional charges for after-hours assistance.
Drain Cleaning Services
We employ advanced hydro-jetting and camera inspection technology to clear stubborn drain blockages and maintain optimal pipe function. Our technicians identify root causes of recurring clogs, including tree root intrusion or pipe corrosion, and provide lasting solutions. Regular maintenance services help prevent emergency situations while extending the lifespan of your plumbing system through proactive care.
Plumbing Inspections
Comprehensive evaluations of residential plumbing systems identify potential issues before they become emergencies. Our inspections cover water pressure testing, leak detection, fixture functionality, and code compliance checks. Ideal for pre-purchase evaluations or preventative maintenance, we provide detailed reports with prioritized recommendations and cost estimates for necessary repairs or upgrades.
People
Ti Sutherland
Owner
Ti Sutherland founded the company in 2013 after 15 years of plumbing experience. He oversees all operations while maintaining direct client communication. Known for his technical expertise and commitment to ethical business practices, Ti personally handles complex projects and emergency situations.
Cameron
Master Plumber
Certified master plumber with 10+ years specializing in water heater installations and emergency repairs. Recognized for exceptional customer service and technical proficiency, Cameron handles complex diagnostics and provides clear explanations of repair options to homeowners.
Jack
Journeyman Plumber
Experienced journeyman plumber specializing in trenchless technology and fixture installations. Known for meticulous workmanship and attention to detail, Jack contributes to both emergency response and scheduled service calls while maintaining exceptional client communication.
Courtney
Office Manager
Courtney coordinates scheduling and client communications with over 8 years of experience in the plumbing industry. She ensures smooth project coordination between technicians and homeowners while maintaining the company's high service standards.
Katrina
Customer Service
Dedicated customer service representative handling initial inquiries and follow-up communications. Katrina's role ensures consistent information flow between clients and field technicians while maintaining the company's responsive service reputation.
Questions
What plumbing services do you offer in Portland?
We provide full-service plumbing including water heater replacements, trenchless water line installation, emergency repairs, drain cleaning, and fixture installations across the Portland metro area.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, water heater failures, and severe leaks with no additional after-hours charges.
What areas do you service?
We serve Portland and surrounding communities including Beaverton, Hillsboro, Lake Oswego, Tualatin, Tigard, Aloha, Cornelius, West Linn, and Sherwood.
What warranties do you provide?
All our work includes a 7-year warranty covering both parts and labor, with detailed documentation provided upon service completion.
How do you handle complex plumbing issues?
Our team uses advanced diagnostic tools and camera inspections to identify root causes, providing detailed explanations and cost-effective solutions for complex plumbing problems.
Can I get an estimate remotely?
Yes, we offer remote estimates through photo submissions for many plumbing projects, with clear pricing provided before any work begins.
