At Pacific Printing, we pride ourselves on being a trusted and reliable provider of custom screen printing and embroidery services for over 35 years. With a commitment to quality, price, and reliability, we strive to deliver exceptional results to our clients. From t-shirts to coffee mugs, and everything in between, our state-of-the-art facilities and expert team ensure that your design is printed or embroidered to perfection.
Our Services
At Pacific Printing, we offer a range of services that cater to various industries and needs. Our services include:
Screen Printing: With our high-end equipment and expert techniques, we can print high-quality designs on a variety of substrates, from t-shirts to hats and jackets.
Embroidery: Our embroidery department utilizes the latest technology to create intricate designs on a wide range of fabrics and materials.
Custom Stores: We offer a wide range of products, from novelty items to personalized gifts, that can be customized to your specifications.
Signage: Our expertise in signage solutions includes banner printing, outdoor signs, and display boards.
Decals: We provide custom decals for cars, laptops, and other surfaces.
Political Products: Our services cater to political campaigns and organizations, offering customized materials such as t-shirts, buttons, and stickers.
Automotive Products: From racing teams to car dealerships, we provide customized products for the automotive industry.
Beverage Products: We cater to the beverage industry, offering customized cups, labels, and glassware.
Craft Food Products: Food vendors and artisanal food producers can count on us for customized packaging and labeling.
Industrial Labeling: Our services cater to industrial clients, providing customized labels and signage for equipment, packaging, and storage.
School Products: Our services include customized school supplies, uniforms, and promotional materials.
Apparel: From company logos to sports teams, we provide customized apparel for various occasions and industries.
Promotional Design: Our expert designers work closely with clients to create custom designs for promotional products, events, and campaigns.
How Do I Place An Order?
Placing an order with us is easy! You can either call us at 1-800-352-0752 to speak with one of our friendly representatives or use our online design studio to create your custom design. Our studio allows you to upload a design, choose a style and color of garment, and fill in the sizes you require. Once you've designed your product, you can check out securely with your credit card or PayPal.
Ordering Information
- Lead Time: Production time is 10 business days. Orders will be shipped on or before this date. Please note that embroidery orders take 15-20 business days.
- Minimum Orders: We have a 12-piece minimum order for screen printing and a one-piece minimum for embroidery.
- Changes: Add-ons to orders in production may increase production time by 3-5 days. Revisions of orders in progress will result in a 15% restocking fee on all items cancelled.
- Rush Orders: We can accommodate rush orders with a 15% rush charge of the total order.
- Payment: We require full payment at the time of order. Payment can be made by cash, company check, or Visa/MasterCard.
Art Requirements and Costs
Our art department is happy to assist you in preparing your artwork for printing. For detailed information on our art requirements and costs, please visit our faq page.
Location
We are conveniently located at 19 Damon Road, Northampton, MA. Our showroom is open Monday to Friday, 8 a.m. to 5 p.m.
Overall Experience
The majority of reviewers have had positive experiences with Pacific Printing, with most giving 5-star ratings. They praise the company's professionalism, quality of work, and excellent customer service.
Quality of Work
Reviewers consistently mention the high quality of the printing and embroidery work. Hats, shirts, and other garments look great, and the team is knowledgeable about what will work best for the final product.
Customer Service
Pacific Printing's customer service is highlighted by many as being top-notch. Reviewers appreciate the helpfulness of the staff, who go above and beyond to ensure customer satisfaction.
Design and Layout
Some reviewers mention that the design process can be a bit lengthy, but ultimately, the end result is worth it. The team is knowledgeable about design and can offer suggestions to improve the final product.
Minor Issues
One reviewer had a negative experience, citing abrupt and rude customer service, which was unwilling to listen or help with a problem.
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