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Store with Ease, Store with Trust!

At Briggs Self Storage, we pride ourselves on providing a seamless and convenient self-storage experience in Columbus, OH. Our state-of-the-art facility, located at 1521 Harrisburg Pike, offers a range of amenities designed to make storing your belongings easy and hassle-free.

Our Mission

Our mission is to provide accessible, secure, and convenient storage solutions to individuals and businesses in the Columbus area. We strive to create a welcoming atmosphere, where our customers can trust that their valuables are safe and easily accessible. With our remote-operated facility, we prioritize customer convenience, offering a range of amenities to make storing with us a breeze.

Our Services

At Briggs Self Storage, we offer a range of storage unit sizes to cater to your unique needs. From small units for personal items to large units for commercial storage, we have the perfect solution for you. Our facility is equipped with state-of-the-art security features, including fencing, gated access, and security cameras, providing you with peace of mind. We also offer convenient amenities like drive-up access, covered and uncovered parking options, and an online bill pay system.

Why Choose Us

At Briggs Self Storage, we combine accessibility, security, and convenience to provide a unique storage experience. Our facility is strategically located, making it easy to access from major highways like I-70 and I-670. Our remote-operated facility ensures that our customers can effortlessly connect with our friendly facility manager during office hours. With gate access available from 7 am to 9 pm, you can access your stored items at a time that suits you. Experience the simplicity of managing your storage needs with our user-friendly website and online bill pay system.

Reviews
Positive: Friendly staff and convenient location made for a positive experience for some reviewers.
Negative: Unreliable customer service, security concerns, and frustration with company responses were among the negative comments.

Unreliable Customer Service and Security Issues

Multiple reviewers experienced difficulties in reaching the owners or management company, with some stating that phone numbers didn't work, emails were ignored, and voice mails were not returned.

Security Concerns

Several reviewers reported break-ins, vandalism, and theft, with one reviewer stating that their unit was broken into and they were told to file a claim for damages. Others mentioned non-working security gates, cut fences, and poor camera maintenance.

Disputes and Frustration

Reviewers expressed frustration with the company's response to their issues, with some feeling that their concerns were ignored or dismissed. One reviewer stated that they were told to remove a lock from their unit with a code that didn't work, while another was told to file a claim for damages instead of receiving assistance.

Pricing and Value

Some reviewers praised the facility's affordability, with one stating that the low price made up for the lack of security.

Positive Experiences

On the other hand, several reviewers had positive experiences with the facility, praising the friendliness of the staff, ease of access to their units, and convenience of the location.

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