Cryostar Industries, Inc. is a privately owned service organization specializing in the maintenance and repair of laboratory equipment. Headquartered on Long Island, New York, we have been providing superior services within the medical industry since 1989. Our team of expert technicians has been factory trained and certified by the equipment manufacturers, ensuring that our customers receive the highest quality service and support.
Our Services
At Cryostar, we understand the importance of laboratory equipment in multiple fields, including medicine, manufacturing, pharmaceuticals, biology, and technology. That's why we offer a comprehensive range of services designed to meet the unique needs of each lab. Our services include:
- Calibration Services: We provide quality laboratory equipment calibration services using testing and measurement equipment certified to N.I.S.T. traceable standards. Each unit is affixed with a report label, which directly links the calibration documentation to each unit. Our calibration methods and reports meet FDA and ISO 9000 requirements.
- Repair and Maintenance: Our experienced technicians have been factory trained and certified by the equipment manufacturers. We provide in and out of warranty maintenance and repairs for all types of equipment. Our service center has an extensive inventory of O.E.M (Original Equipment Manufacturer) parts in stock, allowing us to quickly and effectively perform repairs.
- Installation: We specialize in the installation of laboratory equipment, including voltage boosting and stabilization equipment, single and multiple ULT Freezer backup systems, chart recorders, CO2/LN2 manifold systems, and mechanical or electronic equipment security locks.
- Rental and Loaner Equipment: We offer a range of rental and loaner laboratory equipment options to ensure that our customers have access to the equipment they need, when they need it.
- Disposal Services: We provide responsible disposal services for laboratory equipment that is no longer needed or is being upgraded.
- Calibration Service Areas: Our calibration services are available in the Tri-State Area, including New York, New Jersey, and Connecticut.
Emergency Services
We understand that laboratory equipment failure can cause significant disruption to research, patient care, and business operations. That's why we offer 24-hour emergency services, available 7 days a week. Our emergency services include:
- 24-hour dispatch: Our dispatch office is open and staffed 24 hours a day, 365 days a year, to ensure that our customers receive prompt and professional service.
- Emergency repair: We have a team of experienced technicians available to perform emergency repairs and maintenance, minimizing downtime and ensuring that our customers' operations can resume as quickly as possible.
Customer Satisfaction
At Cryostar Industries, Inc., we are committed to providing the highest level of customer satisfaction. We pride ourselves on our customer service, quick turn-around on repairs, and years of experience. Our sole purpose is to satisfy our customers and represent manufacturers in a professional manner.
About Cryostar Industries
Cryostar Industries, Inc. is a privately owned service organization specializing in the maintenance and repair of laboratory equipment. Headquartered on Long Island, New York, we have been providing superior services within the medical industry since 1989.

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