Your Storage Needs, Our Priority
At A-Plus Super Storage, we're proud to be the go-to storage solution for residents and businesses in Lubbock, TX. With seven convenient locations throughout the area, we offer a wide range of storage options to fit your specific needs. From self-storage units to RV and boat storage, and even shop and retail space rentals, we've got you covered.
Our commitment to providing top-notch customer service has earned us the Best of Lubbock Award for 16 years in a row. We're dedicated to ensuring that our customers receive exceptional care and attention, which is why we have onsite managers available to assist you at each of our locations.
Our Services
We understand that everyone's storage needs are unique, which is why we offer a variety of storage solutions to fit your individual requirements. Our self-storage units come in over 20 different sizes, ranging from small to extra-large, and can be rented on a month-to-month basis. We also offer climate-controlled, drive-up, and dust-controlled units to ensure that your belongings are stored in the best possible environment.
In addition to self-storage, we also provide RV and boat storage options at our 130th & University location. Our RV and boat storage facilities feature canopy and enclosed storage options, as well as amenities such as pressure washers, dump stations, free air stations, and staging lanes to prepare for your next adventure.
If you're looking for shop space to operate your business or store inventory, we've got you covered. We offer shop rentals at our 130th & University, 8501 Valencia Ave., and 8229 Valencia Ave. locations, providing you with the perfect space to grow your business.
Our Features
At A-Plus Super Storage, we're committed to providing our customers with the best possible storage experience. That's why we offer a range of convenient features, including onsite managers, free trailers with move-in, security cameras, wide, well-lit driveways, electronic gate access, and moving supplies sold at each of our locations.
We also understand that figuring out how much space you need can be overwhelming, which is why we've created our Storage Unit Guide. This handy tool will help you determine which size unit is right for you, ensuring that you get the perfect space for your belongings.
Customer Service Experience
The reviews suggest that the company's customer service is generally positive, with many reviewers praising the helpful and professional staff. Several reviewers mentioned specific employees who went above and beyond to assist them, such as Jeremy, Kevin, Leo, Robert, Marshall, Eric, Brandon, and Corbin. These employees were commended for their friendly and accommodating nature, making the process of renting a storage unit smooth and easy.
Rates and Fees
Some reviewers were satisfied with the rates and fees offered by the company, with one reviewer mentioning an online promotion that provided 75% off the first month. However, one reviewer expressed disappointment with the lack of transparency regarding a $15/mo utilities fee that was not advertised until the paperwork stage.
Facility and Amenities
The reviews suggest that the company's facilities are well-maintained and offer convenient amenities, such as a trailer for moving in belongings. One reviewer appreciated the decorative touches, mentioning that the facility was decorated for Christmas.
Negative Experience
One reviewer had a negative experience with an employee who was rude and demanding when addressing an issue with the dumpster. The reviewer felt disrespected and talked down to, leading to a decision to terminate their contract and leave a negative review.
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