Business Details
7 Years
experience
Emergency
services
Your Trusted Partner for IT Excellence
Ascend Technologies stands as a premier technology solutions provider in the Central United States, delivering innovative IT consulting, cybersecurity, cloud services, and managed solutions. Founded through strategic mergers of industry-leading firms like West Monroe Managed Services, Infogressive, and Edafio Technology Partners, we combine over 25 years of collective expertise with a client-centric approach. Our team of senior engineers and consultants specializes in transforming businesses through tailored technology strategies, proactive infrastructure management, and advanced security frameworks.With a proven track record across financial services, healthcare, manufacturing, and government sectors, we prioritize accountability, integrity, and transparency in every partnership. Our commitment to continuous improvement ensures clients receive cutting-edge solutions that align with evolving digital demands while maintaining operational stability.
Services
IT Consulting
Cybersecurity
Cloud Services
Microsoft Solutions
Salesforce Integration
24/7 Support Desk
Infrastructure Management
Data Protection
Vulnerability Management
Application Development
Details
- Year established: 2019
Highlights and features
- We offer 24/7 proactive IT support with rapid response times.
- Our team includes senior engineers with 20+ years of industry experience.
- We implement NIST-aligned cybersecurity frameworks for robust protection.
- We provide tailored cloud migration strategies with zero operational disruption.
- Our Microsoft-certified experts optimize Office 365 and Azure environments.
Associations and certifications
- Microsoft Cloud Solution Partner
What people say
Network stability
Personalized service
Proactive support
Improved efficiency
Strong partnerships
Services
IT Consulting
Ascend's IT consulting services help organizations develop data-driven technology strategies aligned with business objectives. Our certified consultants conduct comprehensive assessments to identify inefficiencies, recommend scalable solutions, and implement digital transformation initiatives. Clients benefit from reduced operational costs, enhanced security postures, and improved system integration across hybrid environments.
Cybersecurity
Our cybersecurity solutions provide multi-layered defense mechanisms including threat detection, vulnerability management, and compliance frameworks. Services cover risk assessments, security awareness training, and 24/7 monitoring using advanced SIEM tools. Organizations achieve regulatory compliance while safeguarding sensitive data against evolving cyber threats through our NIST-aligned methodologies.
Cloud Services
Ascend offers end-to-end cloud solutions for public, private, and hybrid environments. We specialize in seamless workload migration, infrastructure optimization, and ongoing cloud management. Clients gain scalable resources, cost-effective operations, and enhanced disaster recovery capabilities while maintaining strict security protocols during and after migration processes.
Microsoft Solutions
As a Microsoft Cloud Solution Partner, we deliver expert implementation and management of Microsoft 365, Azure, and Dynamics 365 platforms. Services include licensing optimization, security configuration, and customized training programs. Organizations maximize productivity through optimized collaboration tools and secure, compliant cloud environments.
24/7 Support Desk
Our round-the-clock support desk provides immediate assistance for critical IT issues, system outages, and user inquiries. Proactive monitoring identifies potential problems before they impact operations, while tiered response protocols ensure rapid resolution of service disruptions across enterprise networks.
People
Kenny Kinley
President & CEO
Kenny Kinley leads Ascend Technologies with over 25 years of IT and cybersecurity experience, driving innovation through strategic leadership and client-focused technology solutions.
Kyle Nelson
Chief Revenue Officer
Kyle Nelson oversees revenue growth strategies, leveraging deep industry knowledge to expand Ascend's market presence while maintaining client satisfaction standards.
Cheryl Hearne
VP, Cybersecurity
Cheryl Hearne directs cybersecurity operations, implementing advanced threat protection frameworks and ensuring compliance with evolving data security regulations across multiple industries.
Christina Nugent
EVP, Salesforce Solutions
Christina Nugent leads application innovation initiatives, specializing in Salesforce integration and custom solution development for enterprise clients.
Don Swartz
Chief Operations Officer
Don Swartz manages daily operations, optimizing service delivery efficiency and maintaining Ascend's technical excellence standards across all solution areas.
Questions
What industries does Ascend Technologies serve?
We support financial services, healthcare, manufacturing, government, non-profits, and mid-market businesses requiring enterprise-grade IT solutions.
How does Ascend handle cybersecurity threats?
Our multi-layered approach combines threat intelligence, endpoint detection, and 24/7 monitoring to prevent breaches while ensuring compliance with industry regulations.
Can Ascend help with cloud migration?
Yes, we provide seamless cloud transitions with minimal disruption, offering post-migration support and performance optimization for hybrid environments.
Do you offer 24/7 IT support?
Our 24x7 service desk provides immediate assistance for critical issues, with proactive monitoring to prevent system outages across enterprise networks.
How does Microsoft licensing work with Ascend?
As a Microsoft Cloud Solution Partner, we optimize licensing to prevent overpayment while ensuring compliance and security for Office 365 and Azure environments.
What sets Ascend apart from other IT providers?
We combine local expertise with national capabilities, offering personalized service from senior engineers who maintain accountability and transparency in all client interactions.
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