Business Details
20 Years
experience
Expert Jewelry & Watch Repair Services in Concord, NH
The Jewelers Workbench has served Concord, NH since 2006 under owner Gregg Mezzapelle, a graduate gemologist with over 30 years of industry experience. Our team prioritizes personalized service, combining technical expertise with approachable customer care to eliminate the formality associated with traditional jewelry shopping. We specialize in on-site jewelry and watch repair services, often completed the same day, alongside a curated selection of designer, estate, and custom jewelry. Our commitment to quality craftsmanship extends to complimentary jewelry cleaning, inspection, and lifetime watch battery replacement programs.Located at 251 South Main Street, we maintain flexible hours to accommodate customer needs while guaranteeing satisfaction through iterative design processes for custom pieces. Our expertise in engagement ring creation spans over 40 years, helping clients craft personalized jewelry within budgetary constraints. The business maintains strong community ties as a locally-owned establishment with a loyal customer base.
Services
Jewelry Repair
Watch Repair
Custom Engagement Rings
Engraving Services
Gold Exchange Program
Details
- Year established: 2006
Highlights and features
- 40+ years experience creating custom engagement jewelry
- On-site professional repair services completed same-day
- Personalized approach with budget-conscious solutions
- Owner holds Graduate Gemologist certification from GIA
- Lifetime watch battery replacement program available
What people say
Lifetime battery program
Custom ring expertise
Same-day repairs
Personalized service
Knowledgeable staff
Services
Jewelry Repair
Our expert technicians handle all jewelry repair needs including ring resizing, stone replacement, prong re-tipping, and laser welding. We specialize in restoring damaged pieces while maintaining structural integrity and aesthetic value. Customers receive complimentary inspections and repair estimates before any work begins.
Watch Repair
Comprehensive watch maintenance including battery replacement, band adjustments, crystal replacement, and complete overhauls. Our lifetime battery replacement program ensures ongoing functionality for timepieces. Technicians work on-site to complete most repairs while customers shop.
Custom Engagement Rings
Create personalized engagement rings using our Bridal Builder system with 1,300+ design combinations. Our process involves collaborative design sessions where customers can modify settings, metals, and stone qualities. Each piece receives iterative adjustments until perfect.
Engraving Services
Professional engraving available for jewelry and keepsakes using precision equipment. We accommodate custom text, dates, and artistic elements to personalize pieces. This service transforms ordinary items into meaningful, one-of-a-kind treasures.
Gold Exchange Program
We purchase unwanted gold jewelry, coins, and watches at fair market value. Our transparent evaluation process considers purity and weight to provide competitive returns. This service helps customers convert unused items into immediate cash value.
People
Gregg Mezzapelle
Owner
Owner since 2006, Gregg brings 30+ years of jewelry industry experience as a GIA-certified gemologist. He focuses on creating approachable customer experiences while maintaining technical excellence in jewelry craftsmanship and repair services.
Questions
What jewelry repair services do you offer?
We handle ring resizing, stone replacement, prong re-tipping, laser welding, and complete jewelry restoration. Most repairs complete same-day with complimentary estimates.
Do you provide watch repair services?
Yes, we offer battery replacement, band adjustments, crystal replacement, and complete watch overhauls. Our lifetime battery replacement program ensures ongoing timepiece functionality.
How does custom engagement ring creation work?
Our Bridal Builder system offers 1,300+ design combinations with interchangeable settings and shanks. Collaborate with our experts to customize metal type, stone quality, and design elements.
What are your business hours?
We're open Monday 10AM-3:30PM, Tuesday/Thursday/Friday 10AM-4PM, Wednesday/Saturday 10AM-3:30PM. Closed Sundays.
Do you buy gold or jewelry?
Yes, we purchase unwanted gold jewelry, coins, and watches at fair market value based on purity and weight assessments.
Where are you located?
The Jewelers Workbench is located at 251 South Main Street, Concord, NH 03301 with convenient in-store service options.
