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Delaware Healthcare Facilities Association
Delaware Healthcare Facilities Association (DHCFA) is committed to elevating the quality of life for individuals in long-term care facilities through advocacy, education, and recognition of excellence. We empower our members by fostering collaboration, providing specialized training programs, and promoting adherence to national quality standards. Our initiatives include the Five Star Rating System Training, MDS Training, and the AHCA/NCAL National Quality Awards Program, which aligns with the Baldrige Criteria for Performance Excellence. We organize annual conferences and trade shows to facilitate knowledge exchange and industry networking. Our advocacy efforts focus on policy development and regulatory support to ensure accessible, efficient care delivery.

Through the Care Finder service, we connect individuals with quality long-term care providers across Delaware. Our Careers in LTC program supports workforce development in the healthcare sector. Recognizing outstanding achievement, we celebrate facilities that attain Bronze, Silver, and Gold Excellence in Quality awards. With a membership-driven approach, we prioritize strategic planning, leadership development, and operational best practices. Our work directly impacts the continuum of care services provided to residents, ensuring sustained performance improvements across the state.
Services
Membership Services Advocacy Programs Care Finder Resources Careers in LTC Support Quality Awards Program Five Star Training MDS Training NHA Administration Education Conferences Trade Show Organization
Highlights and features
  • We promote national quality standards through the Baldrige Criteria framework
  • We organize Delaware's premier LTC education conferences and trade shows
  • Our Five Star Rating System Training improves facility performance metrics
  • We connect care seekers with quality providers through Care Finder services
  • We develop LTC workforce talent through specialized career programs
Services
Quality Awards Program
Our Quality Awards Program recognizes long-term care facilities that achieve excellence through progressive award levels. Based on the Baldrige Criteria for Performance Excellence, this program evaluates leadership, strategic planning, and operational effectiveness. Facilities earn Bronze, Silver, or Gold status through demonstrated quality improvements.
Five Star Rating Training
This specialized training helps facilities understand and improve their CMS Five Star Quality Rating System scores. We provide data analysis tools and quality improvement strategies to enhance staffing, clinical outcomes, and resident satisfaction metrics.
Careers in LTC Program
Our Careers in LTC initiative connects job seekers with long-term care career opportunities. We offer professional development resources, certification guidance, and industry networking to strengthen Delaware's healthcare workforce.
Education Conferences
Annual education conferences provide continuing education credits and industry updates for LTC professionals. Our events feature expert speakers, regulatory updates, and networking opportunities to support career advancement and facility improvement.
Care Finder Service
The Care Finder service helps families locate appropriate long-term care facilities based on specific needs. We provide facility profiles, quality metrics, and location-based search tools to support informed care decisions.
Questions
What is DHCFA's primary mission?
We advocate for quality long-term care through education, accreditation support, and industry representation for Delaware's healthcare facilities.
How do facilities earn quality awards?
Facilities progress through Bronze, Silver, and Gold award levels based on Baldrige Criteria evaluations of leadership, operations, and resident outcomes.
What training programs do you offer?
We provide Five Star Rating System Training, MDS Training, and NHA Administration programs to improve facility performance and compliance.
How can I find quality LTC facilities?
Our Care Finder service helps locate Delaware facilities with quality metrics and resident satisfaction data.
What workforce development resources exist?
Careers in LTC connects job seekers with training programs and employment opportunities in Delaware's long-term care sector.