Business Details
45 Years
experience
Expert Chimney Inspections & Sweeping Services
At Hancock Chimney Service, we approach every project as a partnership dedicated to enhancing home safety and comfort through expert chimney care. With over four decades of experience serving West Michigan, our team combines licensed craftsmanship with CSIA-certified expertise to deliver comprehensive solutions. From routine maintenance to complex structural repairs, we prioritize preventive care to extend chimney longevity. Our Heat Shield and PriorFire certified installations meet modern efficiency standards while preserving traditional quality. Every service includes detailed camera inspections and transparent reporting, ensuring homeowners understand their chimney's condition.As a locally rooted business, we maintain rigorous training protocols for all technicians and invest in continuing education to stay ahead of industry advancements. Our commitment to safety extends beyond individual homes, actively contributing to community-wide fire prevention efforts. With dual licensing as mechanical contractors and residential builders, we guarantee compliance with all local building codes. By focusing on clear communication and technical precision, we've built lasting relationships with families across the region.
Services
Chimney Inspections
Chimney Sweeping
Chimney Repair
Dryer Vent Sweep
Gas Fireplace Repair
Stainless Steel Liners
Insert Installations
Camera Inspections
Rebuild Services
PriorFire Retrofits
Details
- Year established: 1981
Highlights and features
- We have 44 years of specialized chimney service experience
- All technicians hold CSIA certification for professional standards
- Offer comprehensive camera inspection with every chimney sweep
- Maintain dual state licenses for mechanical and construction work
- Implement certified Heat Shield and PriorFire repair systems
Associations and certifications
- Chimney Safety Institute of America
Services
Chimney Repair
Our chimney repair service addresses masonry deterioration, flue damage, and structural issues using industry-certified techniques. Technicians identify cracks, water damage, and deterioration through digital inspections before implementing durable solutions. We specialize in Heat Shield repair systems and PriorFire retrofit installations that restore functionality while maintaining safety standards. Every repair includes post-service verification checks and maintenance recommendations to prevent future issues.
Chimney Sweeping
Professional chimney sweeping removes creosote buildup and debris using specialized rotary equipment while capturing 99% of particulates. Our process includes pre-cleaning inspections, HEPA-filtered vacuum systems, and post-service camera verification. Technicians check for hidden obstructions during each visit and provide homeowners with digital inspection reports showing before/after conditions. This preventive maintenance extends chimney lifespan and maintains indoor air quality.
Camera Inspections
We conduct comprehensive chimney assessments using high-resolution video cameras to inspect flues, liners, and structural components. The inspection captures real-time footage of inaccessible areas, identifying hidden cracks, blockages, and deterioration. Clients receive detailed reports with timestamped images showing problem areas and recommended repairs. This non-invasive diagnostic tool helps homeowners understand chimney conditions before scheduling maintenance or repairs.
Gas Fireplace Repair
Our certified technicians maintain and repair gas fireplace systems including venting components, ignition systems, and gas log sets. Service includes safety checks for gas leaks, carbon monoxide testing, and pressure adjustments to optimize efficiency. We install and service Jotul and Pacific Energy inserts while ensuring proper ventilation. All repairs meet NFPA safety standards and include functionality verification before completion.
Stainless Steel Liners
We install custom-fabricated stainless steel chimney liners that meet NFPA 211 compliance standards. The corrosion-resistant liners improve drafting efficiency while preventing heat transfer to combustible materials. Our installation process includes precise chimney measurements, professional relining, and post-installation testing for air tightness. These upgrades enhance fireplace performance and extend system longevity when maintained properly.
Questions
How long has Hancock Chimney Service been in business?
We've served West Michigan since 1981, providing chimney expertise for 44 years with continuous improvements in safety standards and repair techniques.
What certifications do your technicians hold?
All technicians maintain Chimney Safety Institute of America (CSIA) certification and we hold state licenses for mechanical contracting and residential construction.
Do you provide inspection documentation?
Yes, every chimney sweep includes a detailed digital inspection report with timestamped images showing current conditions and any identified issues.
What makes your services unique?
We combine 44 years of experience with certified Heat Shield and PriorFire repair systems while maintaining dual licensing for comprehensive chimney solutions.
How do you handle chimney emergencies?
While we don't offer 24/7 emergency services, we prioritize urgent cases during regular business hours and provide safety guidance for immediate concerns.
What areas do you service?
We primarily serve West Michigan homeowners, covering residential properties from Grand Rapids to surrounding communities across the region.
