Empowering Members to Achieve Financial Freedom
Who We Are
Acclaim Federal Credit Union is a member-owned financial institution dedicated to empowering and enriching the lives of our community. Established in 1952, we've been proudly serving individuals and families in the Greater Atlanta area for over 70 years.
Our Mission and Values
Our mission is to provide our members with a superior financial experience through personalized services, innovative products, and an unwavering commitment to community. We are guided by core values of:
- Community: We are committed to supporting and strengthening our community through financial education and outreach programs.
- Integrity: We uphold the highest ethical and legal standards in all our interactions.
- Caring: We treat our members like family, offering personalized attention and guidance.
- Wellness: We empower our members to achieve financial success through education and tailored solutions.
What We Offer
At Acclaim Federal Credit Union, we offer a comprehensive range of financial services to meet your unique needs. These include:
Personal Banking
- Checking and savings accounts
- Credit card and loan options
- Online and mobile banking services
- Debit card and contactless payments
Wealth Management
- IRAs and retirement planning
- Investment and wealth advisory services
- Trust and estate planning solutions
Business & Commercial Services
- Business checking and savings accounts
- Commercial loan and credit card options
- Merchant services and treasury management solutions
Specialized Programs and Services
- Skip-a-Pay program for qualified members
- Free financial education resources
- Auto financing and refinancing
- Lending options for students and young adults
Why Choose Acclaim Federal Credit Union?
Our members love us for:
- Personalized and attentive customer service
- Competitive rates and affordable fees
- Wide range of products and services
- Dedicated community involvement
- Strong commitment to financial wellness
Overall Experience
The majority of reviewers have had an excellent experience with Acclaim FCU, praising the staff's exceptional service, professionalism, and attentiveness. Gabriella, Cesar, and other staff members have received numerous compliments for their helpfulness, knowledge, and ability to resolve issues quickly. Reviewers have also appreciated the credit union's helpfulness in providing information on various financial products and services.
Stellar Staff
Several reviewers have highlighted the exceptional customer service provided by staff members such as Gabriella, Gabriela, Cesar, Cameron, and Morgan. They have been commended for their patience, empathy, and willingness to help, making them stand out as top-notch employees.
Frustrations and Issues
However, a few reviewers have experienced some frustrations and issues with the credit union. One reviewer mentioned default low limits on debit cards, difficulty depositing checks, and limitations on connecting accounts to other services. Another reviewer was given incorrect information about obtaining a cashier's check from the credit union.
Recommendations
The vast majority of reviewers have recommended Acclaim FCU to others, citing the credit union's excellent service, helpful staff, and overall positive experience.
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