Business Details
42 Years
experience
Chimney Inspection Cameras for Professionals
Chim-Scan, operated by Chim-Scan Corporation, has been a leader in designing and manufacturing advanced chimney and duct inspection cameras since 1984. Founded by Tom and Esther Urban, our company began as a local chimney sweep business in the late 1970s, where we identified the need for better inspection tools. Our first camera system, introduced at a national convention, revolutionized the industry and earned recognition from CNN as a showstopper. Today, every Chim-Scan unit is hand-assembled in our Iowa workshop using commercial-grade components, reflecting our commitment to durability and performance.Our team, many of whom have decades of experience, remains dedicated to innovation, offering custom-built systems, training, and ongoing support to professionals worldwide. We pride ourselves on our family-owned heritage, technical expertise, and unwavering focus on helping chimney inspectors work safely and efficiently.
Services
Chimney Cameras
Training Programs
Equipment Repairs
Accessories Sales
Technical Support
Details
- Year established: 1984
Highlights and features
- We offer over 40 years of experience in chimney inspection technology.
- Every unit is hand-assembled in the U.S. with commercial-grade parts.
- We provide free hands-on training at our Iowa facility.
- Our team includes industry-recognized educators and innovators.
- We support long-term customers with repairs and upgrades.
Services
Chimney Inspection Cameras
Chimney Inspection Cameras provide high-definition video for examining chimney and duct interiors. These rugged, modular systems feature remote focus, on-board recording, and durable construction. Professionals use them to identify issues like cracks, blockages, and wear, ensuring safer, more accurate inspections. Each unit is customizable and built to last.
Hands-On Training
Hands-On Training programs teach professionals to use Chim-Scan equipment effectively. Free sessions in Iowa cover camera operation, scanning techniques, and troubleshooting. Training adapts to skill levels, ensuring users gain confidence and expertise. This support enhances inspection quality and customer communication.
Equipment Repairs
Equipment Repairs address damaged or malfunctioning units with a $125 minimum fee. Our team diagnoses issues, replaces faulty components, and tests systems rigorously. Repairs extend equipment lifespan and maintain performance standards. Customers receive detailed updates and guidance throughout the process.
Accessories Sales
Accessories Sales include Kwick-Lock rods, replacement lenses, and rod caddies. These components enhance camera functionality and ease of use. Durable designs ensure compatibility with existing systems, supporting efficient inspections. Accessories are available for purchase separately to meet specific operational needs.
Technical Support
Technical Support offers guidance for equipment setup, troubleshooting, and maintenance. Our team provides personalized assistance via phone or email, addressing queries about operation, repairs, and upgrades. This service ensures minimal downtime and optimal use of Chim-Scan systems for professionals.
People
Thomas Urban
Founder, Educator & Industry Innovator
Tom Urban pioneered the first Chim-Scan camera system and is a nationally recognized chimney inspector and trainer. He has received awards from the Chimney Safety Institute of America and the National Chimney Sweep Guild. His expertise has been featured on PBS's This Old House.
Esther Urban
Office Manager & Customer Support Lead
Esther Urban manages daily operations and customer interactions with care and expertise. Married to Tom for 49 years, she brings decades of experience to order processing and troubleshooting, ensuring seamless support for Chim-Scan customers.
Shelley Urban
Operations & Technical Lead
Shelley Urban oversees purchasing, 3D printing, and production at Chim-Scan. With hands-on experience since childhood, she combines institutional knowledge with technical skills to maintain quality standards and drive operational efficiency in our family-owned business.
Questions
What is Chim-Scan used for?
Chim-Scan is a video inspection camera system for chimneys, ducts, and confined spaces. It helps professionals identify issues like cracks, blockages, and wear using high-definition video and remote focus.
How long has Chim-Scan been in business?
Chim-Scan has been designing and building inspection cameras since 1984, founded by Tom and Esther Urban. The company has grown from a local chimney sweep service to an industry leader.
Do you offer training for Chim-Scan equipment?
Yes, we offer free hands-on training at our Iowa facility. Sessions cover camera operation, scanning techniques, and troubleshooting, tailored to your experience level.
What is Chim-Scan's warranty policy?
Chim-Scan products carry warranties ranging from 90 days to one year, depending on components. Repairs require a $125 minimum fee, and all returns must be within seven days with original packaging.
Can I repair Chim-Scan equipment myself?
We advise against self-repairs due to complex wiring. Send units to us for professional service to avoid damaging components. Repairs include a 30-day warranty on parts and labor.
Where are Chim-Scan products manufactured?
Chim-Scan units are hand-assembled in Fairfield, Iowa, using commercial-grade parts. Over 99.5% of components are sourced and built in-house, ensuring quality control and durability.
Videos