Transforming Your Brand, One Sign at a Time
At Masstar Signs, we're dedicated to providing high-quality custom signage solutions that enhance your brand identity. As a leading sign company with over 40 years of experience, we take pride in our commitment to quality, familial environment, dedication to the job at hand, and emphasis on customer relationships.
Our Mission
Our mission is to provide customers with quality signs that enhance your brand identity. We strive to deliver exceptional service, employ a knowledgeable and experienced team, and maintain a clean, safe, and organized facility. Our commitment to quality, familial environment, dedication to the job at hand, and emphasis on customer relationships are the key factors that contribute to our ability to meet customer needs.
Our Services
At Masstar Signs, we offer a wide range of services to cater to your signage needs. Our team of signage experts will help you create the best signage for your business. We use industry-leading technologies to produce top-quality signage for our clients. Our services include:
- Design: Our design team is equipped with the skill and technology needed to bring all your ideas to life. We graphically design renderings to give clients the best visual of the signage prior to manufacturing.
- Project Management: The project management team details each step of the planning process to ensure the design, permitting, manufacturing, and install run as smoothly as possible.
- Manufacturing: Our manufacturing team works to create custom signage, crafted with quality materials and advanced technology. This department works to complete your projects within a timely manner while paying close attention to detail and quality.
- Installation: Our installation process is guided by precision, safety, and timeliness.
- Service & Maintenance: Our team cares about our clients' signage, the upkeep, and the ongoing presentation. If you have any repairs related to your signage, we are just one call away from getting your site back to new.
Why Choose Masstar?
Masstar isn't your typical signage company. Our processes separate us from the competition. IDEA: Our design experts consult with your team to develop the graphics for your sign. We are able to work with your designers or you can use ours to bring your vision to life. DESIGN: Once your design concept is approved, we begin the process of creating digital renderings. We are able to graphically create your sign and develop a rendering of what your sign will look like in place. FABRICATION: After receiving final approval for your design, our team begins the process of bringing your idea to life. Our facility is capable of manufacturing almost every sign type on site. PROJECT MANAGEMENT: Throughout your project's duration, we provide you with a dedicated project manager to oversee and coordinate every phase of the process. This will help ensure that we successfully meet your expectations. INSTALLATION: Our installation process is guided by two primary principles; precision & safety. We complete each process based on the exact requirements while ensuring the safety of our installation specialists as well as bystanders. SERVICE & MAINTENANCE: Our team cares about our clients' signage, the upkeep, and the ongoing presentation. If you have any repairs related to your signage, we are just one call away from getting your site back to new.
General Impression
Masstar Signs appears to be a reputable and professional sign business with a strong reputation for delivering high-quality results and excellent customer service.
Customer Service
Masstar Signs is praised for its exceptional customer service, with many reviewers highlighting the professionalism and responsiveness of the staff.
Quality of Work
The quality of the signs produced by Masstar Signs is consistently praised, with reviewers noting the attention to detail and high-level craftsmanship.
Design and Graphic Art Department
The graphic art department is singled out for praise, with reviewers appreciative of the creative and collaborative approach to designing signs.
Professionalism and Expertise
Masstar Signs is commended for its professionalism and expertise, with reviewers impressed by the company's organized and modern facilities.
Communication Issues
One reviewer expressed frustration with the communication process, citing difficulty in getting answers to questions and concerns.
Staff Turnover
Another reviewer was disappointed by the departure of a long-serving salesman, which led to a perceived disruption in service.
Delays
One reviewer experienced a delay in receiving their window graphics, which caused frustration.
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