Business Details
14 Years
experience
Emergency
services
Your Trusted Veterinarian in Arden, NC
Pinnacle Animal Hospital was founded in 2012 by Dr. Tim McMullan, who recognized the need for a veterinary practice combining medical excellence with compassionate care. Our hospital was designed to create a welcoming environment for pets and their owners, emphasizing education and collaborative decision-making. We prioritize continuing education for all staff members to ensure the highest standards of care.Our philosophy centers on treating every pet as part of the family while maintaining a focus on preventive care and early disease detection. The facility's design promotes stress-free visits through thoughtful lighting and layout choices. We serve a diverse range of companion animals including exotic pets, small mammals, and reptiles alongside traditional canine and feline patients.
Services
Dentistry
Surgery
Wellness
Diagnostic Services
Anesthesia
Radiology
Laboratory
Pharmacy
Emergency Care
Behavioral Counseling
Details
- Year established: 2012
Highlights and features
- We offer personalized care tailored to each pet's unique needs
- Our team provides 24/7 emergency veterinary services
- We treat exotic pets including reptiles and small mammals
- Our staff completes ongoing continuing education in veterinary medicine
- We emphasize client education and collaborative healthcare decisions
What people say
Best care possible
Knowledgeable and reassuring
Compassionate veterinary team
Responsive to pet issues
Outstanding care
Services
Veterinary Care
Our comprehensive veterinary services support pets throughout their lifetime with routine preventive care, early disease diagnosis, and complete medical treatment. We provide personalized wellness plans tailored to each pet's specific needs while emphasizing client education and collaborative decision-making. Our experienced team utilizes modern diagnostic tools to maintain optimal pet health.
Emergency Services
We offer critical care for pets requiring immediate attention with after-hours emergency services through our partner facility. Our team provides urgent medical interventions while maintaining continuity of care for established patients. We handle trauma cases, acute illnesses, and post-operative complications with specialized emergency protocols.
Dentistry
Our dental services include comprehensive oral examinations, professional cleanings, and advanced dental procedures. We utilize modern anesthetic protocols and monitoring equipment to ensure safe dental care. Our team addresses periodontal disease, tooth extractions, and oral health maintenance while emphasizing preventive dental care education for pet owners.
Surgery
We perform various surgical procedures using state-of-the-art equipment and techniques. Our surgical services include soft tissue procedures, orthopedic interventions, and specialized treatments for complex conditions. We implement strict anesthetic protocols with continuous patient monitoring and post-operative care plans to ensure optimal recovery outcomes.
Wellness Exams
Annual physical examinations help detect potential health issues early through comprehensive assessments of vital organ systems. Our wellness visits include parasite screening, vaccination updates, and nutritional counseling tailored to each pet's life stage. We develop customized preventive care plans to maintain long-term pet health and wellness.
People
Dr. Tim McMullan
Managing DVM
Founder of Pinnacle Animal Hospital in 2001, Dr. McMullan graduated from The Ohio State University with veterinary expertise in surgery and dentistry. He previously worked in veterinary medicine before establishing the hospital in 2012.
Dr. Annie Golden
Associate Veterinarian
Dr. Golden joined Pinnacle Animal Hospital in 2019 with extensive experience in practical medicine. She graduated from the University of Florida with veterinary and parasitology degrees, emphasizing compassionate family-centered care.
Katie Head
Registered Veterinary Technician
Katie has been with Pinnacle since 2013, specializing in anesthesia and small animal care. She graduated from AB Tech and focuses on personalized patient experiences while maintaining current medical practices.
Dr. Jiamachello
Associate Veterinarian
Dr. J joined the team in 2024 after completing veterinary studies at NC State University. She specializes in internal medicine, dentistry, and dermatology with extensive experience in diverse veterinary settings.
Amy Registered Veterinary Technician
Veterinary Technician
Amy has worked at Pinnacle since 2016, developing expertise in geriatric care. She graduated from AB Tech's veterinary program and focuses on making patients and owners feel supported throughout the treatment process.
Questions
Is the anesthesia safe for my pet?
We use modern anesthetic monitors and perform preanesthetic blood testing to ensure safety. Our team adjusts dosages based on your pet's health status.
Will my pet require stitches after surgery?
We often use absorbable sutures that dissolve naturally. Skin sutures, if needed, are typically removed 10-14 days post-surgery with proper aftercare instructions.
How is pain managed after procedures?
Pain medications are tailored to each procedure, with major surgeries receiving comprehensive pain management protocols to ensure patient comfort.
Can additional services be performed during anesthesia?
Yes, we recommend ear cleanings or microchipping during anesthesia. Please discuss these options with our team beforehand.
What pre-surgery preparations are needed?
Pets should fast for 8-10 hours before surgery. We'll confirm drop-off times and answer questions during a pre-surgery call the night before.
