We treat all customers like family
At Michael's Movers, we pride ourselves on being a family-owned and operated moving company that has been in business for over three generations. Our mission is to provide exceptional customer service and ensure a smooth transition for our customers. We believe that every customer should be treated like family, and we strive to make every move a stress-free experience.
Our Services
We offer a wide range of services to cater to our customers' needs. Whether you're moving into a new home, office, or apartment, we're here to help. Our services include:
- Complete packing and unpacking services
- Disassembly and reassembly of furniture
- Apartment relocation
- Residential relocation
- Labor services
- Full inventory of packing materials
We take pride in our team of experienced professionals who are trained to handle all aspects of your move. From packing and loading to unloading and unpacking, we've got you covered. Our team is committed to providing exceptional service and ensuring that every move is completed with care and precision.
Why Choose Michael's Movers
At Michael's Movers, we're dedicated to providing our customers with the best service possible. Here are just a few reasons why you should choose us:
- We're a fully licensed and insured moving company, registered with the Texas Department of Transportation.
- We're available 24 hours a day, 7 days a week to answer any questions or address any concerns.
- We perform random background checks on all employees to ensure your safety and security.
- We guarantee delivery and prompt service, and we don't require deposits for reservations.
- We're available to provide free moving quotes and assessments to help you plan your move.
Our Commitment to Quality
At Michael's Movers, we're committed to providing exceptional service and ensuring a smooth transition for our customers. We believe that honesty and transparency are key to a successful move, and we're dedicated to keeping you informed every step of the way.
FAQs
We understand that moving can be a stressful and overwhelming experience, which is why we've compiled a list of frequently asked questions to help you navigate the process. Below are some of the most common questions we receive:
- Am I supposed to tip the movers? Most customers choose to tip the crew due to their professional, courteous service, but it is not required.
- Do I need to empty dresser drawers? It depends on the size of the dresser/chest. If the dresser has five or fewer drawers, you may leave the contents in the dresser. However, please do remove anything liquid, breakable, or fragile (perfume, bottles, etc.). If the dresser has six or more drawers, you will need to empty the contents to ensure safe moving of both your dressers and the contents.
- Are there any hidden costs? No. Michael's Movers Company is dedicated to quality service at a fair price, and we do not have any hidden costs.
Get in Touch
At Michael's Movers, we're dedicated to providing exceptional service and ensuring a smooth transition for our customers. If you have any questions, concerns, or would like to schedule a move, please don't hesitate to contact us. We're always here to help.
Customer Satisfaction
The overall satisfaction level of customers with Michael's Movers is mixed. Some customers have had positive experiences with the company, while others have been left unsatisfied.
Reasonable Prices and Good Communication
Some customers have praised Michael's Movers for their reasonable prices and good communication. For example, Janna R. and Rhea W. both mentioned that the company's prices were very reasonable and that they were pleased with the customer service. Rhea W. also noted that the movers were communicative and on time.
Poor Customer Experience
However, other customers have had negative experiences with the company. For example, Philena H. was unhappy with the movers who tried to hustle her for more money, while Billy S. was left high and dry when the movers failed to show up. Shonda R. was disappointed with the service, citing hidden fees and a lack of professionalism. Kinsie A. was also unhappy, stating that the movers stood her up on the day of the move. Rebecca W. had a bad experience, citing a lazy crew that damaged her home.
Professionalism and Attention to Detail
Some customers have praised Michael's Movers for their professionalism and attention to detail. For example, Dave W. mentioned that the company's customer service was outstanding, while Thomas H. praised the movers for their attention to detail and careful handling of his belongings. Maurice M. also noted that the company's staff was always professional and careful.
Lack of Accountability
However, some customers have felt that the company lacked accountability. For example, Philena H. mentioned that the movers stopped to get breakfast during her move, while Billy S. was unable to get in touch with the owner when his movers failed to show up.
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