Business Details
Emergency
services
Your Trusted IT Partner in Northern New Jersey
Coban Computer Solutions is a leading Managed Service Provider (MSP) dedicated to helping small businesses and organizations overcome technology challenges through comprehensive IT infrastructure management. With a 99% client retention rate, we deliver tailored IT solutions that align with each client's unique business and budgetary needs. Our team of certified engineers provides 24/7 network monitoring, proactive security measures, and disaster recovery services to ensure uninterrupted operations. We prioritize client satisfaction through responsive support, transparent communication, and a commitment to staying ahead of evolving technological demands. Our layered security approach incorporates enterprise-grade firewalls, endpoint protection, and vulnerability scanning to safeguard against cyber threats.By outsourcing IT operations to us, businesses gain peace of mind knowing their technology stack is optimized for productivity, security, and scalability. We serve clients across 50+ cities in seven states, with a focus on the New Jersey and NYC Metro areas. Our proven three-step processconsultation, network assessment, and customized proposalensures businesses receive solutions that address their specific challenges. Recognized as a multi-year winner of Best of Bergen, we combine technical expertise with personalized service to build long-term partnerships. Our flexible support plans and flat-monthly pricing model eliminate long-term commitments while maintaining access to unlimited technical support when needed most.
Services
Managed IT Services
IT Monitoring & Management
Data Backup & Disaster Recovery
IT Security Services
Help Desk Support
Network Assessment
Cybersecurity Training
Cloud Solutions
Compliance Management
Vulnerability Scanning
Highlights and features
- Our engineers are seasoned and certified in their fields
- We implement a patented process for network security optimization
- We guarantee 24/7 proactive network monitoring and rapid response
- Our company maintains a 99% client retention rate
- We offer customized solutions with no long-term commitments
What people say
Immediate response times
Certified professionals
Proactive security measures
Customized solutions
Long-term reliability
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring and optimization of your technology infrastructure. Certified engineers proactively maintain servers, workstations, and networks to prevent downtime while implementing automated patch management and remote control capabilities. This service ensures businesses maintain compliance through group policy management and license tracking while receiving detailed monthly performance reports. The 24/7 monitoring system identifies potential issues before they impact operations, and our scalable solutions adapt to growing businesses without requiring internal IT resources.
Data Backup & Recovery
CCS Online Vault offers secure cloud-based data protection with automated backups and rapid recovery options. Our solution safeguards mission-critical information through 256-bit AES encryption compliant with major regulatory standards while maintaining redundant storage in secure data centers. Businesses benefit from daily backup verification, open-file protection, and immediate access to recovered data from any location. The system supports complex environments including Microsoft Exchange, SQL servers, and virtual machines while providing 24/7 monitoring to ensure backup integrity and reliability for complete business continuity.
IT Security Services
CCS Protect delivers multi-layered security protection against modern cyber threats through DNS-layer defense and real-time monitoring. Our solution combines web filtering, email security, and cloud-based antivirus to prevent malware, ransomware, and phishing attacks across all network endpoints. Automated threat detection identifies suspicious activity patterns while vulnerability scanning proactively addresses system weaknesses. The service includes application discovery to block unauthorized software and maintains continuous protection for both on-site and remote work environments through adaptive security protocols that evolve with emerging threats.
Help Desk Support
Our 16/7 helpdesk provides immediate assistance for technology issues affecting business operations. Certified technicians resolve hardware malfunctions, software bugs, network connectivity problems, and login credential challenges through multiple support channels including phone, email, and remote access. The service integrates with onsite engineering resources for complex issues requiring physical intervention while maintaining detailed knowledge bases to expedite common problem resolution. This support structure minimizes downtime through rapid response protocols and ensures consistent service quality through continuous staff training and performance monitoring.
Network Assessment
We conduct comprehensive network evaluations to identify vulnerabilities and optimize technology performance. The assessment includes infrastructure mapping, security protocol review, and performance benchmarking to create customized improvement plans. Our engineers analyze existing hardware configurations, software deployments, and data protection measures to develop strategic recommendations aligned with business objectives. The process concludes with detailed reporting that outlines prioritized action items, cost projections, and implementation timelines while establishing baseline metrics for measuring future system improvements and security enhancements.
People
Jim Coban
Owner
With over 15 years of experience in IT services, Jim Coban leads the strategic direction of Coban Computer Solutions. He specializes in developing customized technology solutions that align with client business objectives while maintaining strict security compliance standards. Jim focuses on building long-term client relationships through transparent communication and innovative problem-solving approaches that address both current challenges and future growth requirements.
Tyler Yaccarino
Systems Administrator
Tyler Yaccarino manages day-to-day network operations and client support as lead systems administrator. He implements security protocols, oversees data backup systems, and provides technical guidance for complex infrastructure projects. Tyler's expertise in virtualization technologies and proactive monitoring systems ensures clients maintain optimal network performance while his client-focused approach emphasizes clear communication and thorough documentation of all technical processes.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including 24/7 network monitoring, cybersecurity solutions, data backup/recovery, help desk support, and compliance management tailored to small business needs.
Do you offer 24/7 emergency IT support?
Yes, our 24/7 monitoring system provides immediate response to critical network issues with engineers available for emergency interventions at any time.
How do your pricing plans work?
We offer flexible tiered plans with flat-monthly pricing and no long-term commitments, allowing businesses to scale services according to evolving technology requirements.
What security measures do you implement?
Our layered security approach includes enterprise firewalls, endpoint protection, email filtering, vulnerability scanning, and continuous threat monitoring across all client networks.
Can you support remote workforce technology needs?
Yes, our solutions include secure remote access implementation, cloud-based data protection, and network optimization for distributed teams working across multiple locations.
What industries do you serve?
We support diverse sectors including finance, healthcare, legal, construction, insurance, and municipal organizations with industry-specific compliance and security solutions.
