Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Green Valley
Trusted Heating & Cooling has been a family-owned and operated business since its founding in 2005, building on a legacy of HVAC expertise dating back to the 1950s. Our commitment to integrity, customer-driven service, and technical excellence has made us a trusted name in Green Valley and surrounding areas. We specialize in heating, ventilation, and air conditioning solutions, offering comprehensive installation, repair, and maintenance services tailored to residential needs.Our team of certified technicians brings decades of combined experience, ensuring every project meets rigorous quality standards. We prioritize personalized service, including whole-home energy audits and owner-level accessibility, to guarantee client satisfaction. Recognized with the Angies List Super Service Award and a BBB A+ rating, we uphold a tradition of excellence rooted in three generations of family dedication to comfort and reliability.
Services
AC Installation
Heating Repair
Air Purification
Humidifier Installation
Tank-less Water Heaters
Details
- Year established: 2005
Highlights and features
- We Have Done More Than 800 Projects In Last 3 Years, With 100% Satisfaction
- Lead installers require a minimum of 10 years experience
- Family owned and operated for 55 years
- Whole home energy audit for proper system sizing
- Personal access to the owner for satisfaction assurance
Associations and certifications
- Better Business Bureau (BBB)
- Angies List
What people say
Professionalism
Knowledgeable
Courteous
100% satisfaction
Outstanding job
Services
AC Installation
We provide expert AC installation services, starting with a comprehensive energy audit to determine optimal system sizing. Our technicians ensure proper duct design, airflow, and static pressure for maximum efficiency. Using brands like Lennox and Daikin, we deliver customized cooling solutions that reduce energy costs while maintaining comfort. Our installers have over a decade of experience, guaranteeing precision and reliability in every project.
Heating Repair
Our heating repair services address all makes and models, including compressors, heat exchangers, and thermostats. We perform air balancing and ductwork repairs to restore system efficiency. With 24/7 emergency availability, we resolve urgent heating issues promptly. Our technicians prioritize long-term solutions over temporary fixes, ensuring durable performance and energy savings for residential clients.
Air Purification
We install advanced air purification systems from Lennox and RGF, targeting allergens, pollutants, and pathogens. Our solutions include the PureAir and Guardian Air systems, which integrate seamlessly with existing HVAC units. These systems enhance respiratory health by maintaining cleaner indoor air, particularly beneficial for households with allergies or asthma sufferers.
Humidifier Installation
We specialize in Honeywell TrueSTEAM humidifier installations, ensuring balanced humidity levels year-round. These systems prevent dry air discomfort while minimizing maintenance needs. Our installations include RedLINK-enabled models for smart home integration, offering precise humidity control that adapts to seasonal changes and improves overall indoor air quality.
Tank-less Water Heaters
Our tank-less water heater installations provide endless hot water while reducing energy consumption. Brands like Rinnai and Takagi offer compact, high-efficiency solutions that lower utility bills. We handle full replacements, including plumbing upgrades, ensuring seamless integration with existing HVAC systems for improved home energy performance.
People
Ben Poole
President & Founder
Ben Poole founded Trusted Heating & Cooling in 2005 after identifying gaps in corporate HVAC service quality. With over 25 years of industry experience, he oversees operations and ensures adherence to family-driven values of integrity and customer focus.
Dean Poole
Installation Manager
Dean Poole leads installation teams with 30+ years of HVAC expertise. His focus on precision and adherence to technical standards ensures every project meets rigorous quality benchmarks while minimizing client disruption.
Claudio Federico
Master Installer
Claudio Federico brings 15 years of specialized installation experience, emphasizing energy efficiency and system longevity. His technical proficiency ensures optimal performance for complex residential HVAC configurations.
Bill Poole
Master-Fabricator
Bill Poole, the family patriarch, contributes decades of sheet metal fabrication expertise. His craftsmanship in custom ductwork and system components remains integral to project success despite his semi-retired status.
Mike Coykendall
Comfort Advisor
Mike Coykendall consults with clients on system selection, combining technical knowledge with personalized service. His 12 years in HVAC sales ensure tailored solutions that balance budgetary and performance requirements.
Questions
How important is air duct cleaning, and do you provide this service?
Air duct cleaning is rarely necessary if filters are regularly changed. We avoid recommending it unless absolutely required, focusing instead on essential services that deliver measurable value to homeowners.
How do tank-less water heaters guarantee endless hot water?
Tank-less systems heat water on demand using gas or electric elements. As long as utilities remain active, these units provide continuous hot water without storage limitations, ideal for households with high usage needs.
What SEER rating should I choose for a 2,000 sq. ft. home?
A 13 SEER system is recommended for energy efficiency savings of 40-45% over older units. Proper sizing through heat load calculations matters more than SEER rating alone for optimal cooling performance.
Why does my AC run constantly without cooling effectively?
Potential issues include refrigerant leaks, airflow restrictions, or improper system sizing. Our technicians perform diagnostic tests measuring temperature differentials to identify and resolve underlying mechanical or installation problems.
Can I run an evaporative cooler and central AC simultaneously?
No, combining these systems creates humidity conflicts that reduce efficiency. We recommend installing a damper system to isolate units when switching between evaporative cooling and refrigerated air conditioning.
How can I reduce energy bills when away from my home?
For well-insulated homes, turning off AC completely during absences saves energy. We advise emptying refrigerators, shading windows, and using moisture buckets to protect interiors while minimizing unnecessary energy consumption.
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