Business Details
31 Years
experience
Trusted Health Insurance Enrollment Assistance in Minneapolis
Since our founding in 1995, we have helped over 50,000 uninsured Minnesotans overcome barriers to quality health care coverage and services. As a MNsure Official Partner, we provide free, personalized assistance to individuals and families seeking affordable health insurance. Our certified MNsure Navigators guide clients through the application, enrollment, and renewal processes for public and private health insurance programs. With a focus on cultural competence, we employ bilingual staff to serve diverse communities, including Hmong, Karen, Somali, Spanish, and Vietnamese speakers. Our organization has trained hundreds of MNsure Navigators across Minnesota, ensuring accurate application assistance and effective follow-up. Governed by a volunteer Board of Directors representing multiple sectors, we combine decades of experience in finance, health care, legal, and public health fields.Through partnerships with clinics, hospitals, and social service organizations, we address systemic barriers to care while maintaining transparency in all operations. Our work has expanded since the Affordable Care Act's implementation, adapting to policy changes like continuous Medical Assistance eligibility for children. By prioritizing client needs and adhering to strict ethical standards, we maintain our reputation as a trusted leader in health insurance navigation. Our commitment to equitable access is demonstrated through community outreach programs and innovative solutions that address evolving health care challenges.
Services
MNsure Enrollment Assistance
Health Access Navigation
Navigator Training
Medical Assistance Renewal
Community Outreach
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in health insurance navigation since 1995
- Our team includes certified MNsure Navigators with specialized training
- We offer multilingual support in Hmong, Somali, Spanish, and Vietnamese
- We provide comprehensive navigator training based on real-world experience
- Our board includes professionals from diverse health care and policy backgrounds
What people say
Extremely helpful
Grateful to the people of Portico
Relieved financial burden
Helped in a scary time
Peace and satisfied
Services
MNsure Enrollment Assistance
Our certified MNsure Navigators provide free, personalized assistance with health insurance applications. We help Minnesotans access affordable coverage through public programs like Medical Assistance and MinnesotaCare, as well as private Qualified Health Plans. Our experts guide clients through the entire enrollment process.
Health Access Navigation
We help individuals navigate Minnesota's complex health care system. Our services include connecting clients to low-cost medical care, hospital financial assistance programs, and community-based resources. We specialize in addressing barriers related to income, language, and immigration status.
Navigator Training
Portico's Training Institute prepares MNsure Navigators and assistors across Minnesota. Our curriculum covers application assistance, household composition determination, and immigration considerations. We provide customized training sessions for clinics, hospitals, and social service organizations.
Medical Assistance Renewal
We assist with annual Medical Assistance and MinnesotaCare renewals. Our navigators help clients update contact information, submit required documentation, and understand eligibility changes. We provide guidance for those facing coverage transitions or special circumstances.
Community Outreach
Our outreach programs focus on health literacy and culturally competent education. We conduct community enrollment events, produce educational materials in multiple languages, and collaborate with local organizations to reach underserved populations across Minnesota.
People
Stephanie Radtke
President
Stephanie leads Portico's strategic direction with over 15 years of experience in health policy and community engagement. She oversees operations and partnerships that expand health care access across Minnesota.
Molly McCormick
Chief Operating Officer
Molly manages day-to-day operations with expertise in health care administration. She has led organizational growth since 2013, focusing on improving systems navigation for underserved populations.
Erica Sauter
Training Program Manager
Erica develops curriculum for MNsure Navigator training with 10 years of experience in health insurance education. She ensures training reflects real-world application challenges and policy updates.
Anthony Giron
MNsure Navigator Supervisor
Anthony leads a team of navigators with specialized knowledge of immigrant community needs. He has facilitated hundreds of successful enrollments through culturally competent outreach methods.
Chia Vang
Supervisor, Health Access Team
Chia oversees health access coordinators with expertise in serving Southeast Asian communities. She has expanded multilingual services to improve health equity for Minnesota's diverse population.
Questions
Who can receive Portico's assistance?
Any Minnesotan needing health insurance help, regardless of income or immigration status. We assist with public and private coverage options.
What health programs does Portico help with?
We assist with Medical Assistance, MinnesotaCare, Qualified Health Plans through MNsure, and private insurance applications. We don't help with Medicare.
What documents are needed for enrollment?
Bring photo ID, Social Security numbers, recent pay stubs, and any existing health insurance documents. Our navigators will guide you through required paperwork.
How does the renewal process work?
We help renew Medical Assistance and MinnesotaCare coverage annually. Bring updated income documentation and contact information to maintain eligibility.
Are services available in multiple languages?
Yes, we offer assistance in Somali, Spanish, Hmong, Karen, and Vietnamese through bilingual navigators.
How can I schedule an appointment?
Call 651.489.2273 during business hours or use our online scheduling system for in-person or phone consultations with MNsure Navigators.
Videos
