Business Details
20 Years
experience
Emergency
services
Compassionate Elder Care in Jackson, MI
Highland Assisted Living & Memory Care was founded in 2006 with a mission to enhance the quality of life for residents while providing families with peace of mind. As a licensed Home for the Aged, we prioritize a home-like environment with comfortable rooms, home-cooked meals, and 24-hour video monitoring for security. Our trained staff delivers person-centered care tailored to individual needs, including assisted living, memory care, and respite services.We maintain a staff-to-resident ratio of 1:8 to ensure personalized attention, with features like alarmed doors and 24-hour on-call medical access. Our commitment to dignity, safety, and nurturing care reflects our philosophy of instilling confidence in families and creating a supportive community for elders.
Services
Assisted Living
Memory Care
Respite Care
Adult Day Care
Overnight Respite
Room & Board
Details
- Year established: 2006
Highlights and features
- We offer 24/7 on-call physician and nurse access for resident health needs.
- Our staff-to-resident ratio ensures personalized attention and timely care.
- Alarmed doors and video monitoring maintain resident safety and security.
- Home-cooked meals and a nurturing environment promote comfort and well-being.
- Specialized memory care programs address unique needs of residents with dementia.
What people say
Top-notch staff
Caring and nice
Excellent care
Special people
Home-like feel
Services
Assisted Living
Our assisted living program supports residents needing daily assistance while maintaining independence. Private and companion rooms are available with services including medication management, housekeeping, and 24-hour staff support. Residents enjoy home-cooked meals, social activities, and personalized care plans tailored to individual needs.
Memory Care
Specially designed for residents with memory impairments, this service combines secure environments with trained staff for behavioral support. Features include alarmed doors, individualized care plans, and structured activities to manage confusion and promote comfort for those with Alzheimers or dementia.
Respite Care
Our respite care offers short-term stays ranging from 1 to 30 days for families needing temporary relief. Services include supervised care, medication management, and daily activities within our secure facility, ensuring residents receive compassionate support while staying connected with their families.
Adult Day Care
Designed for seniors needing daytime supervision, our adult day care provides structured activities and care for up to 12 hours daily. Ideal for mild to moderate care needs, this program includes meals, social engagement, and assistance with daily routines in a safe, nurturing environment.
Room & Board
Our room-and-board service includes furnished accommodations, three daily meals, and 24-hour staff supervision. Additional amenities like cable TV, weekly laundry, and standard medication management ensure residents receive foundational care in a comfortable, home-like setting that supports long-term living needs.
People
Mike McElroy
Owner & Administrator
Mike McElroy founded Highland in 2006 after transitioning from the golf course industry. A Michigan State University graduate, he actively engages with staff and residents daily, emphasizing compassionate care and operational excellence to enrich elder lives.
Jewel Payton
Healthcare Administrator
Jewel Payton brings over 10 years of direct care experience in hospice, mental health, and dementia management. She oversees Highland's healthcare operations, ensuring residents receive specialized, compassionate care aligned with evolving elder needs.
Carlie Delaney
Executive Assistant/Activities Director
Carlie Delaney combines clinical expertise with administrative leadership as Highlands Activities Director. With a background as a CNA and EMT, she designs resident enrichment programs and manages staff training to enhance daily life for residents.
Questions
What services does Highland offer?
Highland provides assisted living, memory care, respite care, adult day care, and overnight respite programs tailored to elder needs.
Does Highland accept Medicaid or Medicare?
We do not accept traditional Medicaid but participate in the MI Choice Medicaid Waiver Program and VA Aid & Attendance.
How are care plans determined?
Care plans are personalized based on individual needs through detailed assessments and ongoing evaluations by our staff.
Are tours available?
Yes, drop in anytime or schedule a personalized tour by calling Mike at (517) 782-1900 for in-depth facility access.
How does Highland ensure resident safety?
Our facility features alarmed doors, 24-hour video monitoring, and supervised care to prevent wandering and ensure resident security.
What is the staff-to-resident ratio?
Our staff-to-resident ratio averages 1:8, with capacity for up to 32 residents to maintain personalized attention.
