Excellence in Construction: Where Quality Meets Satisfaction
At IN2 Stone, LLC, we are a family-owned business dedicated to providing top-quality granite, marble, quartz, and porcelain countertops to residential and commercial customers in Colorado Springs and the surrounding areas. Our commitment to excellence, attention to detail, and personalized service sets us apart from the rest.
Our Story
As a family-owned business, we take pride in our work and strive to provide exceptional craftsmanship and timely service. Our name and reputation are at stake, so we are committed to treating you like part of our family. With over 15 years of experience in fabricating stone, our Master Craftsman and Owner, Bobby Berry, has honed his skills to provide you with the perfect countertops for your home or commercial property.
Our Services
At IN2 Stone, LLC, we offer a wide range of services to transform your kitchen, bathroom, and other spaces into a beautiful and functional area. Our services include:
- Custom countertop fabrication and installation
- Granite, marble, quartz, and porcelain countertop selection and installation
- Stone sample selection and consultation
- Sink sample selection and consultation
- Manufacturing and fabrication of stone countertops
- Personalized service and consultation to ensure your project meets your needs and budget
Why Choose Us
At IN2 Stone, LLC, we understand that choosing the right countertop can be overwhelming. That's why we offer a vast selection of beautiful, high-quality stone products to enhance the appeal of your home. Our skilled craftsmen painstakingly transform your stone selection into gorgeous finished countertops, ensuring precision measuring, cutting, finishing, and installation. Our commitment to quality, craftsmanship, and customer satisfaction makes us the perfect choice for your countertop needs.
Pros and Cons
Communication Issues
Several customers have expressed concerns about the communication between In2Stone and their clients. Brenda J. Rose mentioned that communication was not a strength in their experience, and they encountered miscommunication on several occasions. M. M. and John Doh also noted that the company was responsive and accommodating, but there was sometimes a delay in returning calls and emails.
Quality of Work
Brenda J. Rose reported issues with the quality of work, including a broken corner of a mirror and poor caulking job. She also mentioned that the sealer was not properly applied, and water left stains on the granite surfaces. In contrast, M. Doh had a positive experience with the installation of his quartz countertop, and John Doh was satisfied with the work done by In2Stone.
Customer Service
Several customers have expressed dissatisfaction with the customer service provided by In2Stone. Brenda J. Rose mentioned that the owner, Bobby Berry, did not handle complaints well and was condescending and argumentative. On the other hand, M. M. and John Doh had a positive experience with the company, citing good communication and accommodating staff.
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