Business Details
25 Years
experience
Trusted Remote Computer Support in Fort Myers
Computer Lady has been providing expert computer repair and technical support services for 21 years. Founded in 2001 by Mindy Liepitz, our business combines decades of customer service experience with specialized technical expertise to deliver personalized solutions. We transitioned from in-home services in Colorado to remote support in Florida, maintaining a commitment to accessible, US-based assistance. Our approach prioritizes clear communication and long-term client relationships, ensuring clients feel empowered rather than overwhelmed by technology.With monitored security through Webroot and a focus on practical solutions, we address everything from virus removal to system optimization. Our services cater to both individual users and businesses seeking reliable, transparent technical support without hidden fees or overseas call centers.
Services
Printer Setup
Diagnostics
Slow Computer Fixes
Email Setup
Remote Support
Virus Removal
IT Consulting
Computer Training
Internet Security
Password Reset
Details
- Year established: 2001
Highlights and features
- We offer 21 years of experience in personalized computer repair services.
- Our remote support eliminates travel fees while maintaining hands-on expertise.
- We provide monitored security through Webroot with proactive threat management.
- US-based technician ensures clear communication without language barriers.
- Transparent pricing with no hidden fees or unnecessary software upsells.
What people say
Expert problem-solving
Clear explanations
Reliable remote support
Quick resolution
Personalized service
Services
Remote Computer Repair
Our remote computer repair service resolves technical issues without requiring onsite visits. Through secure remote access, we diagnose and fix software problems, system errors, and performance issues. Clients receive step-by-step explanations and preventive guidance to minimize future problems while maintaining data security throughout the process.
Virus Removal
Professional virus and malware removal service eliminates threats while preserving system functionality. We use Webroot's monitored protection to identify and remove malicious software, including ransomware and spyware. Post-removal security optimization ensures ongoing protection against future infections through updated defense protocols.
Internet Security
Comprehensive internet security solutions featuring monitored protection through Webroot SecureAnywhere. Our service includes real-time threat detection, automatic updates, and personalized security consultations. We educate clients on phishing prevention and safe browsing practices while maintaining system performance without resource-heavy software.
Email Setup
Expert email configuration across devices and platforms ensures seamless communication. We troubleshoot connectivity issues, resolve synchronization problems, and implement security measures for email accounts. The service includes client training on spam identification and safe email practices to prevent future issues.
Computer Training
Personalized computer training addresses individual skill gaps and technology challenges. Sessions cover software navigation, file management, and internet safety tailored to each client's specific needs. We emphasize practical applications and provide reference materials to reinforce learning after each training session.
People
Mindy Liepitz
Owner & Technician
Mindy Liepitz founded Computer Lady in 2001 after transitioning from restaurant and automotive industries. With 21 years of technical expertise and decades of customer service experience, she provides personalized remote computer support while maintaining clear communication and practical solutions for clients.
Questions
Do you offer remote support outside Florida?
Yes, our remote services are available nationwide regardless of location.
How do you handle urgent computer issues?
We prioritize urgent cases during business hours and provide emergency guidance through our monitored security system.
What security software do you use?
We utilize Webroot SecureAnywhere for monitored protection with real-time threat detection and removal capabilities.
Can you help with printer connectivity issues?
Yes, we troubleshoot all printer-related problems including network connectivity and driver updates.
Do you provide service guarantees?
We guarantee complete virus removal and ongoing system optimization with our monitored security package.
How are service prices determined?
Most services use fixed pricing with transparent breakdowns for any additional required work.