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At Stephens Plumbing, Heating & Air Conditioning, we're a family-owned and operated business that has been serving South Bay and Orange County communities since 1986. We're proud to be a leading provider of residential and commercial plumbing, heating, and air conditioning services. Our team of expert technicians is dedicated to delivering exceptional customer service, ensuring that you receive top-notch solutions for all your plumbing, heating, and air conditioning needs.
Our Mission
Our mission is to provide our customers with reliable, affordable, and expert-level work, backed by a commitment to excellence and a passion for building long-lasting relationships. We strive to be the go-to service provider for homeowners and businesses in South Bay and Orange County, creating a comfort zone where our customers can trust us to get the job done right the first time.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our residential and commercial clients. Our residential services include:
- Plumbing Services: kitchen plumbing, drains, pipes, sump pump, water heater, bathroom plumbing, outdoor plumbing, sewer, water backflow, and water damage repair
- Heating & AC Services: air conditioning, air quality, air ducts, heater, furnace, mini split, and packaged AC unit maintenance
For our commercial clients, we provide:
- Commercial Plumbing: toilet repairs, sink and faucet repair, drain and sewer repair, gas line repair, and tankless water heater services
- Commercial HVAC Services: packaged AC unit maintenance, heating services, duct work, and commercial mini split solutions
Why Choose Us
At Stephens Plumbing, Heating & Air Conditioning, we're committed to delivering exceptional customer experiences. Here are just a few reasons why you should choose us:
- 24/7 Emergency Services: Our team is always available to respond to your emergency needs, ensuring that you receive prompt assistance when you need it most.
- Expert Technicians: Our technicians are trained, licensed, and insured to provide top-quality work, ensuring that your plumbing, heating, and air conditioning needs are met with precision and care.
- Family-Owned Business: As a family-owned business, we take pride in our personal touch and commitment to building long-lasting relationships with our customers.
Areas We Serve
We proudly serve the communities of South Bay and Orange County, including Long Beach and surrounding areas.
Resources
To learn more about our services, visit our resources page, where you'll find valuable information, tips, and guides on plumbing, heating, and air conditioning.
Coupons & FAQs
Take advantage of our special offers and discounts by visiting our coupons page. For answers to frequently asked questions, visit our FAQs page.
Blogs
Stay up-to-date with the latest news, trends, and tips on plumbing, heating, and air conditioning by following our blog.
Careers
Are you passionate about delivering exceptional customer service? Join our team and become a part of our growing family of professionals.
Reviews
Don't just take our word for it! Read what our satisfied customers have to say about our services and see why we're the preferred choice for plumbing, heating, and air conditioning needs in South Bay and Orange County.
Overall Impression
The majority of customers have had a positive experience with Stephens Plumbing, praising the professionalism, courtesy, and efficiency of the technicians. Many reviewers appreciated the quick response time, thorough explanations of the work, and the resolution of their plumbing issues.
Positive Aspects
- Quick response time and scheduling
- Professional and courteous technicians
- Thorough explanations of the work and process
- Efficient and effective solutions to plumbing issues
- Friendly and knowledgeable technicians
- Positive experiences with specific technicians, such as Freddy, Williams, Poncho, Luis, and Miguel
Negative Aspects
- A few reviewers experienced issues with scheduling, estimate discrepancies, or feeling pressured into additional repairs
- Some reviewers felt that the prices were high or that the technicians took a long time to complete the work
- One reviewer had a poor experience with a technician who spent a lot of time looking for additional problems to fix, rather than focusing on the original issue
Specific Issues and Solutions
- Clogged drains and pipes were common issues, often resolved with snake cleaning or repiping
- Issues with water heaters, furnaces, and HVAC systems were also common, with technicians diagnosing and repairing or replacing faulty components
- Leaks and gas leaks were addressed promptly and effectively by the technicians
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