Business Details
39 Years
experience
Emergency
services
Custom IT Solutions for Modern Businesses
Since 1987, Turner Tech has established itself as a trusted provider of enterprise-grade IT services and solutions. As a privately held, woman-owned business, we combine decades of technical expertise with a client-centric approach to deliver scalable, responsive IT support tailored to each organization's unique needs. Our US-based team of certified professionals specializes in managed IT services, cybersecurity, business intelligence, and collaboration technologies, serving clients across education, finance, healthcare, and entertainment sectors.With a proven track record of 37+ years and partnerships with industry leaders like Microsoft and ServiceNow, we empower businesses to future-proof their technology infrastructure while maintaining a steadfast commitment to service excellence. Our 'First Call Resolution' policy and 24/7 availability ensure minimal downtime, and our community-focused values extend beyond technology through active charitable engagement.
Services
Managed IT Services
Cybersecurity
24/7 IT Support
Business Intelligence Consulting
Professional IT Services
Collaboration & Conferencing
Details
- Year established: 1987
Highlights and features
- 37+ years of proven IT service excellence since 1987
- 90% first-call issue resolution rate with
- 100% US-based technical support and engineering teams
- Strategic partnerships with Microsoft, ServiceNow, and Cisco
- Comprehensive cybersecurity solutions with proactive monitoring
Services
Managed IT Services
Our Managed IT Services provide comprehensive network monitoring, maintenance, and support through dedicated Service Delivery Managers. With 24/7 Network Operations Center coverage, we proactively identify and resolve potential issues before they impact operations. Our scalable solutions include customized service desk support, intelligent automation, and self-service portals that adapt to evolving business needs while maintaining strict service level agreements.
Cybersecurity
Turner Tech's Security Operations Center offers advanced threat detection and response capabilities through cloud-delivered analytics and machine learning technologies. Our cybersecurity services include vulnerability assessments, penetration testing, policy development, and real-time monitoring of endpoints and network infrastructure. With SOC-as-a-Service offerings and compliance expertise for HIPAA, PCI-DSS, and other standards, we protect sensitive data against ransomware, zero-day attacks, and sophisticated cyber threats.
Business Intelligence Consulting
Our Business Intelligence Consulting helps organizations transform raw data into actionable insights through customized analytics platforms. Specializing in entertainment, healthcare, and financial sectors, we implement solutions like Tableau, Power BI, and custom web dashboards. Our experts assist with data strategy, workflow optimization, and technology implementation to improve decision-making and operational efficiency across enterprise environments.
Professional IT Services
Turner Tech's certified engineers deliver white-glove IT support including end-user computing, VIP executive assistance, and project management. Our services cover hardware/software deployment, asset management, virus removal, and infrastructure optimization. With expertise in ServiceNow, Microsoft, and Cisco technologies, we provide on-site, remote, and carry-in repair options while maintaining strict service quality standards through our US-based technical team.
Collaboration & Conferencing
Our collaboration solutions enable seamless workforce communication through cloud-based VOIP systems, video conferencing, and virtual workspace technologies. We implement and manage Microsoft Teams, Zoom Rooms, and other platforms while ensuring security compliance. Additional services include mobile threat defense, endpoint protection, and network access policy control to maintain productivity and data security across distributed work environments.
People
Ellen Turner
Chief Executive Officer
Co-founder with 35 years of leadership in IT services, specializing in managed services and network security solutions for global clients.
Brendan Turner
Chief Operating Officer
Co-founder instrumental in transforming Turner Tech into an industry leader through strategic adaptation to emerging IT trends and customer needs.
Andrew Peak
Vice President, Information Technology
IT leader with expertise in service delivery, incident management, and ServiceNow implementation, providing operational backbone for clients and teams.
Questions
What industries does Turner Tech specialize in?
We specialize in serving education, finance, healthcare, and entertainment sectors with customized IT solutions.
Do you offer 24/7 technical support?
Yes, our Service Desk, Network Operations Center, and Security Operations Center operate 24/7/365.
Are your technicians US-based?
All our technical staff are based in the US with offices in California, New York, and Florida.
What cybersecurity certifications do you hold?
Our team maintains certifications through Microsoft, ServiceNow, and leading cybersecurity technology partners.
Can you help with compliance requirements?
We ensure solutions meet standards like HIPAA, PCI-DSS, and GLBA through our security assessment services.
