A Vision of Excellence in Eye Care
Eye Care & Surgery stands at the forefront of eye healthcare, serving the diverse communities of New York City with exceptional medical and surgical eye care. Our skilled team of ophthalmologists and optometrists utilize the most advanced technology and innovative treatments to address a wide range of eye conditions and deliver unparalleled vision correction and preservation.
Our Commitment
Our unwavering commitment is to provide each patient with compassionate, personalized care, ensuring a comfortable and efficient experience. We understand that vision is central to overall well-being, and we strive to restore and maintain optimal vision for every patient.
Dedicated Expertise
Our team of experienced professionals is backed by extensive knowledge and training in various eye care disciplines. We offer a comprehensive range of services, including:
Cataract Treatment
- Advanced Cataract Surgery with state-of-the-art technology for precise and effective results.
- Multifocal and Toric Lens Implant options to restore natural vision and correct various vision problems.
Glaucoma Management
- Comprehensive diagnosis and personalized treatment plans to control intraocular pressure and prevent vision loss.
Comprehensive Eye Exams
- Detailed examinations for all ages, covering refractive errors, eye health, and early detection of potential problems.
Other Services
- LASIK and PRK laser vision correction
- Pterygium surgery and other corneal treatments
- Botox and filler injections for various eye concerns
- Treatment for eye infections, floaters, and other vision disturbances
Patient-Centered Care
At Eye Care & Surgery, we prioritize patient satisfaction and comfort. Our dedicated staff speaks both English and Spanish to accommodate diverse backgrounds. We take the time to explain treatment options, answer questions, and address any concerns you may have.
Empowering Your Vision
We believe in empowering our patients to take an active role in their eye health. We offer educational resources, personalized recommendations, and ongoing support to ensure optimal vision and overall well-being.
Waiting Times and Customer Service Issues
Many reviewers have complained about the extremely long waiting times at this clinic, with some waits exceeding 3 hours. Some have also expressed frustration with the lack of professionalism and urgency among the staff, leading to poor customer service experiences.
Invoice and Payment Issues
Some reviewers have expressed dissatisfaction with the clinic's payment policies, including the requirement to pay in cash for same-day prescriptions and the lack of transparency in billing processes.
Medical Concerns and Professionalism
Some reviewers have raised concerns about the medical professionalism of the clinic, citing issues with prescription accuracy and follow-up care. One reviewer reported experiencing worsened vision in one eye after receiving new glasses and contacts.
Positive Experience
On the other hand, one reviewer had a positive experience at the clinic, praising the friendly staff and doctor, and expressing satisfaction with the waiting time and overall service.
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