Business Details
Your Trusted Pet Care Partner in Raleigh, NC
We are a family-owned small business proudly serving the Raleigh-Durham-Cary Triangle area with professional pet sitting, dog walking, and mobile grooming services. With over 20 years of experience in the industry, our team delivers reliable, personalized care tailored to each pet's unique needs. Our commitment to quality is reflected in our 5-star ratings on Google and Yelp, as well as being recognized as IndyWeek's Best Pet Sitter in 2022 and Wake County's Best Dog Walker in 2023.We operate with transparency, offering flexible cancellation policies and maintaining full insurance coverage for client peace of mind. Our team of certified professionals uses industry-leading technology to provide real-time updates and detailed visit reports through our Time to Pet platform. As fellow pet owners, we understand the importance of trustworthy care and strive to treat every client's home and pets as we would our own.
Services
Pet Sitting
Dog Walking
Mobile Grooming
Overnight Sitting
Live-in Sitting
Medication Administration
House Sitting
Holiday Services
Concierge Service
Pet Taxi
Highlights and features
- We offer 20+ years of proven experience in professional pet care
- Our team provides personalized service with real-time technology updates
- We maintain full insurance coverage for client protection
- Our flexible cancellation policy prioritizes client needs
- We guarantee 5-star quality with verified customer reviews
Associations and certifications
- National Association of Professional Pet Sitters
What people say
5-star ratings
Affordable rates
Personalized service
Reliable team
Stress-free experience
Services
Pet Sitting
Our professional pet sitting service provides comprehensive care for your pets in their familiar home environment. We offer 10-60 minute visits with options for overnight or live-in stays. Services include feeding, medication administration, playtime, waste cleanup, and home security checks. Each visit ensures your pet receives personalized attention while maintaining their regular routine.
Dog Walking
Custom dog walking services accommodate single or multiple dogs with 15-60 minute options. Our one-on-one walks include route flexibility, bathroom breaks, and playtime tailored to your dog's energy level. We prioritize safety with no group walks and maintain consistent scheduling while offering weekday discounts for regular clients.
Mobile Grooming
Full-service mobile grooming brings salon-quality care directly to your home. Our climate-controlled vans feature professional equipment for baths, haircuts, nail trimming, and ear cleaning. Services cater to all breeds with specialized attention for anxious pets and senior dogs. Pricing varies by breed size and grooming complexity.
Overnight Sitting
Our overnight pet sitting service provides continuous care with sitters residing in your home. While not 24/7 present, sitters maintain daily routines with scheduled visits and home security checks. This service includes feeding, medication administration, playtime, and home maintenance tasks during your absence.
Concierge Service
Complementary transportation services for pet-related needs include vet visits, grooming appointments, and pet supply purchases. Our staff handles logistics while maintaining consistent care standards. This service requires prior arrangement and may have additional fees based on distance and time requirements.
People
Amanda Oliver
Co-Founder
With 25 years combined pet care experience, Amanda co-founded pack&pride to provide reliable local pet services. As a parent of three daughters and two rescue beagles, she brings personal insight to professional pet care standards.
Alex Fowler
Co-Founder
Alex co-founded pack&pride with 25 years combined pet care expertise. His experience includes managing complex pet care logistics and developing operational systems that balance business efficiency with personalized service quality.
Miranda Long
Director of Grooming
As Director of Grooming with 10 years' experience, Miranda leads our mobile grooming services. She trained at Nanhall Pet Spa School and specializes in stress-free grooming techniques for various breeds across the Triangle region.
Jason Knauss
Senior Groomer
Jason brings 10 years of dog grooming expertise, including mobile services for large and senior dogs. He specializes in anxiety-reduction techniques and maintains professional standards while providing personalized grooming care in client homes.
Cyerra Banks
Pet Care Specialist
Cyerra provides expert pet care services in Raleigh and Garner areas. With extensive training in animal behavior and medication administration, she ensures each pet receives appropriate attention while maintaining detailed client communication.
Questions
What types of pets do you care for?
We care for dogs, cats, rabbits, rodents, small mammals, fish, and birds including backyard chickens. We generally don't care for reptiles or arachnids.
Are there any dogs you won't walk?
We don't discriminate by breed but require dogs to be non-aggressive. We can't assist with dogs that can't be safely leashed or handle anxious pets requiring special handling.
Do you offer housesitting without pets?
Yes, we provide housesitting services even without pets. Our live-in sitters may be away from the property for up to six hours daily.
What are your qualifications?
We have 20+ years experience, maintain full insurance, and are members of the National Association of Professional Pet Sitters.
How do visits get timed?
Visit duration starts when the sitter leaves their car and ends when they return. Time ranges vary by service: 10-15, 25-30, or 55-60 minutes.
What happens during severe weather?
We cancel visits during unsafe conditions and contact emergency contacts. Clients receive prompt refunds for safety-related cancellations.
