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Work Smarter, Not Harder.

At Trident Fire & Security, we pride ourselves on being a premier provider of commercial and residential life safety solutions in the Colorado Front Range for over 35 years. Our team of experts is dedicated to providing top-notch services that cater to the unique needs of our clients. From designing and installing fire alarm systems to providing intrusion detection, CCTV surveillance, and access control solutions, we have got you covered.

Our Services

Our commercial services are tailored to meet the specific needs of our business clients. Our team of experts will work closely with you to design and install a fire alarm system that meets your business's unique requirements. Our in-house engineering and CAD design services ensure that you receive a customized solution that meets your needs. We also offer intrusion detection systems, CCTV surveillance, and access control solutions to provide an added layer of security to your business.

Our residential services are designed to provide homeowners with peace of mind. Our latest home systems combine a user-friendly touchscreen interface with the latest in remote access, wireless 5G GSM communicators, and video look-in, all at a budget-friendly price. Our team of experts will work with you to design and install a system that meets your specific needs and provides you with the security and safety you deserve.

Our Commitment

At Trident Fire & Security, we are committed to providing our clients with exceptional service and support. Our team of experts is dedicated to ensuring that our clients receive the best possible experience. We pride ourselves on our attention to detail, our commitment to excellence, and our passion for providing top-notch services.

Our Team

Our team is comprised of experienced professionals who are dedicated to providing exceptional service and support. From our executive leadership team to our sales and estimating team, our service team, and our operations team, every member of our team is committed to providing our clients with the best possible experience.

Reviews
Positive: Excellent customer service, professional technicians, and prompt responsiveness have led to positive experiences for many customers.
Negative: Poor customer service, technical issues, and unprofessional behavior from some employees have led to negative experiences for some customers.

Overall Experience

Trident Security Systems has received a mix of positive and negative reviews. While some customers have praised their exceptional customer service, others have expressed disappointment with their experiences.

Positive Reviews

Many customers have praised Trident's customer service, citing their professionalism, promptness, and helpfulness. They have also commended specific employees, such as David, Nathan, and Sarah, for their exceptional service.

Negative Reviews

On the other hand, some customers have expressed frustration with Trident's customer service, citing issues with communication, refund policies, and technical difficulties. A few customers have also reported negative experiences with specific employees, including the owner, Brandon.

Common Themes

Some common themes that emerged from the reviews include:

  • Customer Service: Many customers have praised or criticized Trident's customer service, indicating that this aspect is crucial to their overall experience.
  • Technical Issues: Some customers have reported technical difficulties, including false alarms and issues with their security systems.
  • Employee Performance: Specific employees have been praised or criticized for their performance, suggesting that individual employees can significantly impact the customer experience.
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