Business Details
50+ Years
experience
Emergency
services
24/7 Water, Fire & Mold Damage Restoration in Sacramento
SERVPRO of North Highlands / Rio Linda was founded on a commitment to restoring lives and properties after unexpected disasters. With decades of combined experience in the restoration industry, our team specializes in water damage, fire damage, mold remediation, and storm recovery services. We operate 24/7 to provide immediate assistance, leveraging advanced equipment and proven techniques to deliver results that make damage 'Like it never even happened.' Our locally owned and operated business serves Sacramento County and surrounding areas, prioritizing rapid response, customer care, and community trust. Led by owner Troy J. Voss Sr., our professionals are trained to handle emergencies with precision and empathy, ensuring properties are restored to their pre-loss condition. We maintain partnerships with local schools and businesses, offering tailored solutions for commercial and residential clients.Customer testimonials highlight our dedication to thoroughness, professionalism, and going beyond expectations, such as addressing safety concerns during late-night repairs. Our teams expertise extends to biohazard cleanup, odor removal, and document restoration, supported by a transparent process documented in our photo gallery and blog resources. We emphasize preparedness through educational content on mold safety and disaster response, empowering clients to act effectively during crises. Backed by the SERVPRO brands nationwide reputation since 1967, we combine corporate resources with personalized service to meet the unique needs of Sacramento communities.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Recovery
Commercial Restoration
Biohazard Cleanup
Odor Removal
Document Restoration
Roof Tarping
Sewage Cleanup
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response for water, fire, and mold damage.
- Our team is trained in advanced restoration techniques and equipment.
- Locally owned and operated with deep community ties in Sacramento County.
- Proven track record of resolving complex tenant and property access challenges.
- Customer testimonials highlight exceptional thoroughness and late-night service care.
What people say
Excellent job
Very professional
Went above and beyond
Fast, friendly, and efficient
Thorough late-night service
Services
Water Damage
Our water damage restoration service addresses flooding, leaks, and plumbing failures with rapid water extraction, drying, and structural repairs. We use industrial-grade equipment to prevent mold growth and restore properties to pre-loss condition. Clients praise our efficiency in handling emergencies, including late-night responses and thorough cleanup of homes and businesses.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs for properties affected by flames or smoke. We coordinate with insurance providers and offer board-up services to secure damaged buildings. Customer testimonials highlight our professionalism in resolving disputes with competing contractors during fire recovery.
Mold Remediation
Mold remediation involves identifying moisture sources, removing contaminated materials, and preventing future growth. We handle tenant access challenges and ensure safe, compliant disposal of mold-infested items. Clients emphasize our ability to resolve complex mold issues while maintaining clear communication throughout the process.
Storm Recovery
Storm recovery services address roof damage, flooding, and structural impacts from severe weather. We provide tarping, debris removal, and full property restoration. Reviews note our rapid response during storms and attention to detail in repairing both visible and hidden damage caused by wind or rain.
Commercial Restoration
Commercial restoration focuses on minimizing downtime for businesses affected by disasters, including cleaning, repairs, and document restoration. We work closely with commercial clients to maintain operations during recovery. Testimonials highlight our ability to restore schools and offices while preserving inventory and sensitive equipment.
People
Troy J. Voss Sr.
Owner
Troy transitioned from 24 years in the printing industry to lead SERVPRO of North Highlands / Rio Linda. He prioritizes rapid response and customer care, embodying the 'Hero Ready' ethos for 24/7 disaster recovery.
Jannel D. Voss
Owner
Co-owner Jannel supports SERVPRO's mission to restore properties and community trust. She collaborates with Troy to ensure efficient service delivery and client satisfaction across Sacramento County.
Questions
What services does SERVPRO of North Highlands / Rio Linda offer?
We specialize in water damage, fire damage, mold remediation, storm recovery, and commercial restoration, along with biohazard cleanup, odor removal, and document restoration.
Are you available for emergencies outside regular business hours?
Yes, we provide 24/7 emergency services for water, fire, and mold damage, with technicians available at (916) 991-1522 for immediate assistance.
Which areas do you serve?
We serve Sacramento, North Highlands, Rio Linda, Elverta, McClellan Park, Robla, Del Paso Heights, and surrounding Sacramento County communities.
How do you handle tenant access issues during restoration?
Our team negotiates tenant cooperation for necessary repairs, as demonstrated by resolving mold cases where tenants initially refused access to contractors.
What sets SERVPRO apart from other restoration companies?
We combine rapid response, advanced equipment, and personalized service, with testimonials highlighting our thoroughness, late-night availability, and ability to stop aggressive competitor solicitations.
Videos
