Your home is our business
Our Story
Located in the heart of downtown Gainesville, Georgia, Martin Furniture and Design has been a staple in the community since 1945. Founded by Guy Martin and his two sons, Cliff and Johnny, our family-owned business has been providing top-quality home decor, living, dining, and bedroom furnishings to the people of Gainesville and surrounding areas for over 75 years.
Our Mission
At Martin Furniture and Design, our mission is to provide exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied with their purchase. We pride ourselves on our integrity, creating a loyal customer base that has been with us for generations. Our knowledgeable and fashion-savvy sales associates are dedicated to helping you find the perfect piece for your home, and our efficient and courteous delivery staff ensures that your new furniture is delivered to your doorstep with a smile.
Our Services
Our store offers a vast selection of quality home decor, living, dining, and bedroom furnishings, including traditional and contemporary styles to suit every taste and budget. We also carry a large and varied selection of rugs, accent pieces, artwork, and accessories to help you transform a house into your home. With our experienced interior designers on hand, we can help you create a personalized space that reflects your unique style and personality.
Our Promise
At Martin Furniture and Design, we stand behind what we sell because we care about integrity and creating a loyal customer base. We are committed to providing exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied with their purchase. With our flexible delivery options and competitive prices, we strive to make your shopping experience with us a pleasure from start to finish.
Customer Service Issues
Some customers have reported poor customer service experiences at Martin Furniture, including being ignored by sales staff, lack of assistance, and unfriendly behavior.
Positive Experiences
However, many customers have reported positive experiences at Martin Furniture, praising the friendly and helpful staff, great selection of furniture, and excellent customer service.
Product Quality and Delivery
Some customers have reported issues with product quality, including damaged goods and poor packaging. However, others have reported positive experiences with delivery and product quality.
Staff Knowledge and Friendliness
Some customers have reported that the sales staff was not knowledgeable about the products, while others have praised the staff for their friendliness and helpfulness.
Overall Experience
The overall experience at Martin Furniture seems to be a mixed bag, with some customers reporting positive experiences and others reporting negative ones.
Be the first to review Martin Furniture & Design.
Write a Review
