Our Vision
Brock Built is a renowned home builder dedicated to crafting exceptional new homes and fostering meaningful living experiences for our clients. We prioritize exceptional craftsmanship, meticulous attention to detail, and timeless designs that resonate with your unique vision.
Our Services
We offer a comprehensive range of services to guide you through every step of the home building process, ensuring a seamless and enjoyable experience.
New Home Construction
- Custom home design and architectural consultations
- Detailed cost estimates and budgeting
- Reliable project management and communication
- Quality craftsmanship and materials
- Comprehensive warranty coverage
Design & Planning
- Collaboration with talented architects and interior designers
- Comprehensive site analysis and planning
- Detailed construction plans and engineering
- Personalized consultations to capture your unique needs and aspirations
Customer Care
- Dedicated customer care team readily available
- Regular progress updates and photo documentation
- Open communication and collaboration
- Personalized handover process
Our Core Values
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Collaboration: We value teamwork and open communication to achieve outstanding results.
- Craftsmanship: We take pride in meticulous attention to detail and exceptional quality.
- Innovation: We embrace new technologies and trends to deliver exceptional homes.
- Client Focus: We prioritize client satisfaction through personalized attention and responsive service.
Join Us
Brock Built is seeking talented individuals who share our passion for exceptional craftsmanship and building beautiful homes. We offer competitive salaries, comprehensive benefits packages, and the opportunity to be part of a dynamic and collaborative team.
See our open positions and apply today!
Quality and Construction
Some customers have reported poor quality construction, including crooked gables, holes in the roof, tilted roof trusses, and cracks in the cement base. They also experienced issues with poor workmanship and inferior products, leading to costly repairs.
Customer Service and Warranty
The company has received numerous complaints about poor customer service, including unresponsiveness to issues and failure to honor warranties. Some customers have reported having to contact subcontractors themselves to address problems, and that the company has ghosted them after raising concerns.
Abandonment of Projects
Brock Built has been accused of abandoning a community in Norcross, Georgia, without completing major infrastructure items, and putting the burden on homeowners to repair the issues.
Pricing and Costly Repairs
Some customers have reported high costs associated with repairing systems that should have lasted longer due to poor workmanship and inferior products. They have had to replace AC units, plumbing piping, and other components, which has resulted in significant expenditures.
Positive Experience
However, one customer has reported a positive experience with Brock Built, stating that they are highly impressed with their new home and have been responsive and helpful with minor issues.
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