Business Details
Emergency
services
Your Trusted Healthcare Partner in Hilo, Hawaii
Hilo Benioff Medical Center stands as Hawaii Island's premier provider of comprehensive healthcare services. As a licensed 166-bed acute care facility complemented by 45 long-term care beds, we serve over 55,000 emergency patients annually through our Level III Trauma Center designation. Our dedicated team of 1,500 employees and 250 medical professionals across 33 specialties delivers advanced medical care with a deep commitment to community well-being. Recognized nationally for exceptional patient outcomes, we maintain dual Beacon designations in our ICU and PCU units while achieving Gold Plus recognition from the American Heart Association. Through our East Hawaii Health Clinics network, we provide accessible specialty care including cardiology, oncology, and behavioral health services.Our state-of-the-art facilities feature cutting-edge technology across all departments, from our Primary Stroke Center to our comprehensive Cancer Center. As part of the Hawaii Health Systems Corporation, we maintain rigorous standards for patient safety, quality care, and medical innovation. Our multidisciplinary approach ensures coordinated treatment for complex conditions while upholding our mission to treat every patient as family. Through continuous improvement initiatives and staff development programs, we maintain excellence in emergency response times, surgical outcomes, and patient satisfaction metrics. This dedication to quality care has established us as a trusted healthcare leader in the Hawaiian Islands for over a generation.
Services
Emergency Care
Cancer Treatment
Cardiology Services
Surgical Procedures
Diagnostic Imaging
Maternity Care
Rehabilitation Services
Behavioral Health
Primary Care
Telehealth Consultations
Highlights and features
- Our 1,500 employees and 250 medical professionals across 33 specialties provide comprehensive care.
- Recognized nationally for exceptional patient outcomes and quality care.
- Dual Beacon designations in our ICU and PCU units demonstrate excellence in critical care.
- Maintain Gold Plus recognition from the American Heart Association for stroke care.
- Comprehensive services from emergency care to specialized treatments under one healthcare system.
Associations and certifications
- Commission on Cancer
- Beacon Award for Excellence
- Advanced Primary Stroke Center
What people say
Dedicated staff
Advanced medical facilities
Comprehensive care
Specialized treatment programs
Excellent emergency response
Services
Emergency Care
Our 28-bed Emergency Department provides 24/7 care for sudden illness or trauma, serving over 55,000 patients annually. Our team includes specialized clinicians trained in emergency and trauma care who work alongside physicians for rapid triage and treatment. The department features dedicated areas for trauma, heart attack, stroke, and maternity care with multidisciplinary activation teams available at a moment's notice.
Cancer Treatment
East Hawaii Health Cancer Center offers comprehensive cancer care through radiation and medical oncology services with state-of-the-art technology and research advancements. Our integrated approach includes surgery, chemotherapy, and radiation therapy either alone or in combination for treating various cancer types. The facility is the most expansive Commission on Cancer accredited oncology center on Hawaii Island with 18 private treatment bays and certified oncology nursing support.
Diagnostic Imaging
Our Imaging Department provides comprehensive diagnostic services using state-of-the-art equipment in a professional and timely manner. Services include most diagnostic imaging modalities available onsite to support both inpatient and outpatient needs. The department is equipped to handle a wide range of imaging requirements from routine diagnostics to complex case evaluations across our healthcare network.
Maternity Services
The Obstetric Unit welcomes over 1,200 babies annually with a focus on safe and memorable birthing experiences for families. Our maternity care team provides comprehensive support throughout pregnancy, delivery, and postpartum recovery. The unit is fully integrated with other hospital services to ensure immediate access to specialized care when needed during childbirth.
Rehabilitation Services
Our rehabilitation team provides physical, occupational, and speech therapy services to help patients achieve maximum functional potential. The program focuses on promoting independence through hands-on approaches that expedite recovery from injuries or medical conditions. Therapists are highly trained and experienced in developing personalized rehabilitation plans tailored to each patient's specific needs.
People
Antoinette Higa
Emergency Department Manager
Antoinette Higa, RN, leads our Emergency Department with extensive experience in emergency and trauma care management. She oversees a team of skilled clinicians providing rapid treatment for sudden illness or trauma cases.
Dan Brinkman
CEO, HHSC Corporate Board Member
Dan Brinkman, RN, MPA, serves as CEO with leadership experience in healthcare administration and public health policy. He brings strategic vision to our organization as a member of the HHSC Corporate Board.
Joni Waltjen
Chief Financial Officer
Joni Waltjen, BBA, CRHCP, CSPR, manages financial operations with expertise in healthcare finance and risk management. She ensures fiscal responsibility while supporting quality care delivery across our medical facilities.
Arthur Sampaga
Chief Nursing Officer
Arthur Sampaga, Jr., RN, MSN, CCRN, CHEP, CNML, leads nursing services with extensive clinical and leadership experience. He oversees nursing standards and professional development programs across all patient care units.
Jennifer Walker
Chief Quality Officer
Jennifer Walker, MD, MPH, FAAFP, directs quality improvement initiatives with dual expertise in clinical practice and public health. She focuses on enhancing patient outcomes and safety measures throughout our healthcare system.
Questions
What types of emergency services are available at Hilo Benioff Medical Center?
Our 28-bed Emergency Department provides 24/7 care for sudden illness or trauma with specialized areas for trauma, heart attack, stroke, and maternity care.
What cancer treatment options are offered at your facility?
We offer radiation and medical oncology services including chemotherapy, immunotherapy, and surgical interventions for comprehensive cancer care.
Are diagnostic imaging services available onsite?
Yes, most diagnostic imaging services are available onsite using state-of-the-art equipment in a professional and timely manner.
What maternity care services do you provide?
Our Obstetric Unit welcomes over 1,200 babies annually with a focus on safe and memorable birthing experiences for families.
Do you offer rehabilitation services?
Yes, we provide physical, occupational, and speech therapy services to help patients achieve maximum functional potential.
What specialty clinics are available through your network?
We offer specialty care in cardiology, dermatology, gastroenterology, neurology, orthopedics, and many other medical fields.