Business Details
Your Trusted Rug Experts in Syracuse, NY
Established in 1900, Shehadi Rugs & Cleaning has evolved from a specialty oriental rug retailer to a comprehensive provider of handmade, contemporary, and custom rugs while maintaining century-old expertise in professional rug cleaning. Our fourth-generation family business combines historical craftsmanship with modern solutions, offering over 10,000 in-stock options and custom fabrication capabilities for unique spaces. Our state-of-the-art 4,000 sq ft cleaning facility employs environmentally conscious methods to preserve rug integrity, supported by a team with 124 years of local experience. We specialize in complex installations including stair runners, custom-shaped rugs, and challenging spatial adaptations. Our comprehensive services include pet odor treatment, fringe replacement, and estate appraisals, backed by a 7-day return policy for stock items.With physical locations in Syracuse, Lake Placid, and Palm Beach, we serve both residential and commercial clients within a 35-minute radius of our main facility. Our expertise extends to handling delicate heirloom pieces and modern high-traffic installations, maintaining strict quality control through all processes. We provide home consultations for large-scale projects and offer sample testing to ensure material satisfaction before purchase. Our pricing structure balances competitive rates with premium service standards, including specialized treatments for wine stains, pet odors, and moth damage.
Services
Area Rugs
Stair Runners
Custom Rugs
Rug Cleaning
Rug Repair
Details
- Year established: 1900
Highlights and features
- We offer over 10,000 in-stock rug options including one-of-a-kind pieces
- Our 124 years of local experience ensure proven expertise in rug care
- We provide custom fabrication for challenging spatial configurations
- Our state-of-the-art cleaning facility uses eco-friendly methods
- We guarantee 3-week turnaround for stair runner installations
What people say
Fantastic job on fire damaged rugs
Amazed at results
Custom shaped rug expertise
Effective pet odor removal
Generational craftsmanship
Services
Area Rugs
We offer extensive selections of handmade oriental rugs, contemporary machine-made options, and wool tufted rugs in various sizes and patterns. Our inventory includes over 10,000 in-stock items with new arrivals daily. Customers can test multiple rugs at home before purchasing to ensure proper fit and aesthetics.
Custom Rugs
Our custom rug service creates unique shapes including ovals, rounds, and complex geometric patterns to fit challenging spaces. We modify existing rugs through cutting, seaming, and border adjustments while maintaining structural integrity. Each custom piece receives individualized template creation for precise installation.
Stair Runners
We provide stair runners in over 800 fabric options with expert installation for straight, curved, and pie-shaped steps. Our team handles complex installations within 35 minutes of Syracuse using mitered or custom template methods. Customers may test materials at home before commitment.
Rug Cleaning
Our professional cleaning facility uses dusting, scrubbing, and environmentally friendly drying processes for all rug types. Services include pet odor treatment, stain removal, and moth infestation control. We maintain minimum $30 charges for general cleaning with 4-5 week processing times.
Rug Repair
We offer comprehensive repair services including fringe replacement, serging, binding, and braided rug restoration. Our specialists handle structural repairs and appraisals for valuable pieces. Minimum charges apply for specialized treatments like block and size adjustments.
People
Joseph Shehadi
Founder
Established the company in 1900 after immigrating from Beirut, Lebanon. Pioneered rug sales in Syracuse through early commissions for Alexander T. Brown's home furnishings.
George Shehadi
Second Generation Leader
Took over operations in 1930, expanding the business during his Syracuse University years. Oversaw relocation to Erie Blvd and growth into home furnishings.
Steve Shehadi
Third Generation Owner
Assumed ownership in 1977 at age 25. Maintained family legacy through technological advancements while preserving traditional rug craftsmanship methods.
Gabrielle Shehadi
Fourth Generation Team Member
Joined operations in 2016, representing modern continuity of family expertise. Focuses on maintaining quality standards while adapting to contemporary design trends.
Questions
What rug types do you carry?
We offer handmade oriental rugs, wool tufted rugs, and contemporary machine-made options in over 10,000 styles.
Can you create custom-shaped rugs?
Yes, we specialize in custom shapes including ovals, rounds, and complex configurations with precise template fitting.
How long does rug cleaning take?
Standard cleaning requires 4-5 weeks with enzyme treatments following the same timeframe.
Do you install stair runners?
We install all runner types including mitered, pie-shaped, and curved configurations within 35 minutes of Syracuse.
What's your return policy?
Stock rugs returnable within 7 days; custom pieces only accepted for manufacturing defects with 3% size tolerance.
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