Spend your time where it matters most, in crystal clear water!
The Above Ground Pool Company has been serving San Antonio and Bexar County since 1995. Our team of experts has over 40 years of combined experience in the pool and spa industry, and we take pride in providing top-quality products and superior customer service. Our mission is to make sure that our customers have a stress-free and enjoyable experience with their above-ground swimming pools.
Our Services
At The Above Ground Pool Company, we understand that owning an above-ground swimming pool requires more than just installation and maintenance. That's why we offer a range of services designed to ensure that your pool is always clean, well-maintained, and ready for use. Our services include:
- Pool Cleaning: We offer weekly pool cleaning services that include vacuuming, skimming, and sanitizing your pool to keep your water sparkling clean.
- Pool Maintenance: Our pool maintenance package includes a comprehensive maintenance program that includes regular water testing, chemical balancing, and filter cleaning to ensure your pool water is always safe and healthy for swimming.
- Pool Repair: If you experience any issues with your pool, from leaks to equipment failures, our team of experts is always available to provide prompt and professional repairs.
- Vinyl Liner Replacement: When your pool liner needs replacement, our team is equipped to handle the job quickly and efficiently, ensuring your pool is back in operation in no time.
Awards and Accolades
We are proud to have received numerous awards and accolades for our exceptional service and products. Our president, Pat Walsh, is a certified Building Professional (CBP) accredited by the POOL & HOT TUB ALLIANCE (PHTA), a testament to our commitment to quality and integrity.
Expertise and Knowledge
Our team of experts has extensive knowledge and experience in the pool and spa industry. We understand the importance of proper pool maintenance and take pride in providing expert advice and guidance to our customers. Our goal is to provide our customers with the best possible service, ensuring their pool is always clean, safe, and enjoyable.
Why Choose Us
The Above Ground Pool Company is dedicated to providing exceptional service and expertise to our customers. We believe that owning a pool should be a stress-free and enjoyable experience. With our team of experts, you can trust that your pool will be in good hands. Whether you need routine maintenance, repairs, or expert advice, we are always here to help.
Rude Customer Service and Poor Experience
Many customers experienced poor customer service when interacting with the company. Veronica Camarillo had a particularly bad experience when she called to ask for a quote, with the person who answered being rude and frustrating to deal with. Christy Jackson also had a bad experience, with the employee being rude, uninformative, and refusing to give her the contact information to request more information from someone in management.
Excellent Workmanship and Customer Service
On the other hand, many customers had excellent experiences with the company. Deborah L. Hebert-Robles praised the crew for their outstanding job on removing and installing her pool. Shannon Mariotti and Laura Martin also had great experiences, with the company installing their pools ahead of schedule and providing excellent customer service. Franklin Hernandez reported that the company's service and prices were second to none, and Fart Vader and Angela Moss both recommended the company for their professionalism and helpfulness.
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