Move with confidence, move with Extra Mile Movers
At Extra Mile Movers, we pride ourselves on being a trusted and reliable moving company in Chicago. With over five years of experience in the industry, we have built a reputation for providing top-notch moving services that cater to the unique needs of our clients. Whether you're moving within the Chicagoland area or across the country, our team of professional movers is committed to making your relocation experience stress-free and smooth.
Our Mission
Our mission is to provide exceptional moving services that exceed our clients' expectations. We strive to build long-lasting relationships with our customers by providing personalized service, efficient relocation solutions, and unparalleled customer care. Our team of experts is dedicated to ensuring that every move is executed with precision, care, and attention to detail.
Our Services
At Extra Mile Movers, we offer a comprehensive range of moving services designed to make your relocation experience seamless and hassle-free. Our services include:
- Residential Moving: We provide customized moving solutions for homeowners and renters, ensuring a smooth transition to your new home.
- Storage Services: Our secure and climate-controlled storage facilities provide a safe and convenient storage solution for your belongings.
- Packing Services: Our expert packing team will carefully pack your items, ensuring they are protected during transit.
- Car Transport: We specialize in vehicle transportation, providing door-to-door shipping services for cars, trucks, and SUVs.
What Sets Us Apart
What sets us apart from other moving companies is our unwavering commitment to customer satisfaction. We understand that every move is unique, which is why we take the time to understand your specific needs and preferences. Our team of professionals is dedicated to providing personalized service, clear communication, and unparalleled customer care.
Our Promise
At Extra Mile Movers, we promise to go above and beyond to ensure your move is executed flawlessly. We promise to provide:
- Efficient and reliable moving services
- Competitive pricing and customizable moving packages
- Personalized service and clear communication
- Unparalleled customer care and support
Unsatisfactory Experience with a Moving Company
The reviews for this moving company are overwhelmingly negative. One customer, Keirie F., had a particularly bad experience. She scheduled a move with the company over the weekend, expecting the move to take place on Monday at 10am. However, the movers failed to show up, did not call to notify her, and did not respond to her texts. This lack of communication and unprofessionalism left Keirie feeling stressed and frustrated. She was referred to the company by a friend, who had a different experience. Unfortunately, Keirie's experience was not positive, and she had to scramble to find a new moving service.
Problems with Communication and Reliability
The reviewer's account highlights the importance of clear communication and reliability in a moving company. The failure of the company to show up and notify Keirie about the cancellation was unacceptable. It not only caused inconvenience and stress but also displayed a lack of respect for the customer's time and schedule.
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