Business Details
Your Trusted HOA Management Partner
RealManage is a tech-enabled service delivery company dedicated to enhancing community value through professional HOA management. We combine personalized attention with national resources to streamline operations, enforce transparency, and deliver operational excellence. Our proprietary software platform provides real-time access to financial and operational data, empowering boards with 360-degree visibility. With certified local managers supported by national expertise, we offer tailored solutions for single-family HOAs, condominiums, master-planned communities, and mixed-use developments.Our services include board relationship management, financial reporting, deed restriction enforcement, and resident support. We prioritize responsive service, handling 98% of calls within 22 seconds, and maintain rigorous training programs for managers. As a 2025 Great Place to Work-certified organization, we combine local insights with national resources to ensure communities thrive through strategic planning and technology-driven solutions.
Services
HOA Management
Condominium Management
Master-Planned Communities
Mixed-Use Management
Board Portal Access
Financial Reporting
Deed Enforcement
Resident Support
Vendor Coordination
Collections Services
Highlights and features
- We offer proprietary HOA management software with real-time financial visibility
- Our certified managers receive weekly in-person training and national webinars
- We guarantee 98% call center service level with 22-second average response time
- Our platform provides 360-degree operational visibility through single-login access
- We combine local expertise with national resources for comprehensive support
Associations and certifications
- Great Place to Work
What people say
Professional and friendly service
Quick response times
Knowledgeable and helpful staff
Transparent communication
Efficient problem resolution
Services
HOA Management
Our HOA management services combine technology and expert personnel to streamline association operations. Certified managers provide local expertise while our proprietary platform offers real-time financial and operational visibility. We handle board relationship management, meeting coordination, and compliance enforcement for single-family and multi-family communities.
Board Portal
The RealManage Board Portal delivers secure, real-time access to community data through single-login convenience. Board members receive 24/7 access to financial reports, meeting minutes, and operational metrics with mobile app integration for informed decision-making and transparent governance.
Resident Support
Our resident support services feature a responsive call center with 98% service level and 22-second average response times. We handle homeowner inquiries, maintenance requests, and community communications while providing digital access to account information and payment options.
Collections Services
The collections service combines in-house expertise with legal support for delinquent accounts. Our system provides complete digital access to homeowner information, automated attorney referrals, and transparent tracking while maintaining positive resident relationships through professional recovery processes.
Vendor Management
Vendor management solutions optimize service provider relationships through competitive bidding, contract management, and performance monitoring. We enforce insurance requirements, streamline payment processing, and ensure quality control while coordinating maintenance and improvement projects across community properties.
People
Angel
Property Manager
Experienced property manager known for clear communication, prompt service, and transparent client relationships while managing property maintenance and homeowner concerns effectively.
Jan Norton
Information Specialist
Dedicated professional providing helpful information and prompt communication to residents while maintaining a friendly and efficient approach to homeowner inquiries.
Mark Parlanti
Office Manager
Knowledgeable and professional office manager recognized for expertise in association management and quick resolution of rental property managers' requests with consistent support.
Questions
What HOA management services does RealManage offer?
RealManage provides comprehensive HOA management including board relationship management, financial reporting, deed restriction enforcement, resident support, vendor coordination, and collections services through our proprietary technology platform.
How does RealManage's technology platform benefit communities?
Our proprietary platform offers real-time access to financial data, operational metrics, and community communications through a single login with mobile app integration for board members and residents.
Are RealManage's managers certified professionals?
Yes, our community managers undergo weekly local training and national webinars to maintain certification and stay current with HOA laws and industry best practices.
How responsive is RealManage's customer service?
Our resident services call center maintains a 98% service level with 22-second average wait times, answering 85% of calls immediately through knowledgeable staff.
What community types does RealManage manage?
We specialize in managing single-family HOAs, condominium associations, master-planned communities, mixed-use developments, high-rise communities, and active adult communities.
