Fast & Reliable Appliance Repair with a Smile
At AllStar Appliance Repair, we believe that customer service is just as important as fixing your appliance repair needs. With over 10 years of experience in the Baltimore and surrounding area, we have been providing repairs, installations, and maintenance, while providing in-home, same day repairs for most of the major brands. Our goal is to assist the people of Baltimore and the surrounding area with their appliance repair needs, and to build lasting relationships in the area through our exceptional service.
Our Vision
Our vision is not only to provide appliance repair but to build lasting relationships in the area. We are proud recipients of the award for Best Appliance Repair by Best of Baltimore Magazine in 2012, 2014, and 2015. We are committed to providing fast and reliable appliance repair services to our customers, and we take pride in knowing that our customers will come back to us for repeat business.
Our Services
We offer a wide range of services, including residential and commercial appliance repairs, maintenance, and installations. Our residential services include in-home, same day service on all the leading major brands, with a focus on customer service and speedy turn around. Our commercial services include working directly with landlords on large apartment complex and retail businesses with their appliance repairs.
What We Repair
We repair a wide range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, cooktops, freezers, ice makers, ice machines, and disposals. Our certified technicians are trained and experienced in repairing all major brands of appliances, and we carry a wide range of parts in stock to ensure that your repair is done quickly and efficiently.
Our Commitment to Customer Service
Our business model is built around customer service, and we take pride in knowing that our customers will come back to us for repeat business. We offer a 100% satisfaction guarantee, and all of our work is backed by a 90-day parts and labor warranty. We also offer a low rate service charge, which is waived if you complete the repair.
Get in Touch
If you need appliance repair services in Baltimore or the surrounding area, contact us today to schedule your appointment. We are available Monday through Saturday from 8am to 7pm, and we offer emergency services for those unexpected appliance failures.
Overview of All-Star Appliance Repair
Positive Reviews
The majority of customers had excellent experiences with All-Star Appliance Repair, praising Eric's professionalism, knowledge, and timeliness. Many reviewers appreciated Eric's honesty and willingness to explain the repair process in detail. His ability to diagnose and fix issues quickly and efficiently was also highly praised.
Common Themes
- Eric's professionalism and expertise
- Quick and efficient repairs
- Honest and clear communication
- Timeliness and responsiveness
Negative Reviews
A few customers had disappointing experiences with All-Star Appliance Repair, citing issues with follow-up appointments, lack of communication, and unfulfilled promises. Some reviewers felt scammed or taken advantage of.
Common Themes
- Lack of follow-up and communication
- Unfulfilled promises and no-shows
- Feeling scammed or taken advantage of
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