Business Details
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Your Trusted HVAC Partner in Menomonee Falls, WI
Custom Home Heating is a family-owned HVAC company serving Menomonee Falls, WI, and southeastern Wisconsin. With over 30 years of combined experience, we specialize in personalized heating, cooling, and indoor air quality solutions tailored to each home's unique needs. Our certified technicians provide new system installations, seasonal maintenance, emergency repairs, and smart home technology integration.Acquired expertise from TH Heating, Metro Mechanical, and Dretzka Heating strengthens our capabilities. We prioritize honest service, treating customers like family while offering Maintenance Agreements for priority service and cost savings. Our commitment to community values and technical excellence has earned us recognition as the best-rated AC and furnace company in Menomonee Falls.
Services
HVAC Installations
Maintenance Agreements
Emergency Repairs
Air Quality Analysis
Smart Home Systems
Highlights and features
- We offer 30+ years of combined HVAC expertise with certified technicians
- Family-owned business treating customers as neighbors, not transactions
- 24/7 emergency service with priority access for maintenance agreement holders
- Custom solutions integrating smart home technology for energy efficiency
- Maintenance Agreements include 10% off parts and no after-hours service fees
Associations and certifications
- Lennox Certified Dealer
- Amana Certified Dealer
What people say
24/7 emergency response
Certified technicians
Custom solutions
Maintenance benefits
Air quality expertise
Services
HVAC Installations
We specialize in complete HVAC system installations for new construction, replacements, and commercial buildings. Our technicians perform manual J load calculations to determine optimal system sizing, considering square footage, window efficiency, and geography. Certified to install Lennox, Daikin, and other premium brands, we ensure energy-efficient solutions that qualify for potential tax credits while meeting 80%+ AFUE regulatory standards.
Maintenance Agreements
Our comprehensive maintenance agreements include twice-yearly system inspections, component lubrication, leak repairs, and performance optimization. Benefits include priority emergency service, 10% off parts, and no after-hours fees. Regular maintenance extends system lifespan, maintains manufacturer warranties, and improves energy efficiency by 10-25% according to US Department of Energy standards.
Emergency Repairs
Available 24/7 for urgent HVAC issues, our certified technicians respond promptly to heating and cooling emergencies. We prioritize maintenance agreement customers during high-demand periods while maintaining standard pricing after hours. Services include thermostat recalibration, blower motor replacement, and immediate repairs for safety-critical issues affecting health and comfort.
Air Quality Analysis
We conduct professional indoor air quality assessments using specialized equipment to detect particulates, allergens, and pathogens. Solutions include HEPA air cleaners removing 95% of contaminants, UV-C germicidal lamps, and humidity control systems. Our experts address moisture issues, pet dander, and combustion particles while offering free consultations for allergy sufferers and health-conscious homeowners.
Smart Home Systems
Our smart home integrations enable zoned temperature control, remote system monitoring, and energy optimization through mobile apps. We install communicating systems that coordinate HVAC components for maximum efficiency while supporting third-party integrations like Nest thermostats. Solutions reduce energy waste by automating climate settings based on occupancy patterns and weather forecasts.
People
Tony Faber
Co-Owner
With over 30 years in HVAC, Tony Faber co-founded Custom Home Heating to bring personalized service to Milwaukee residents. He oversees operations and technical standards, ensuring every installation meets strict quality benchmarks while maintaining family business values.
Carrie Faber
Co-Owner
Carrie Faber co-owns Custom Home Heating, focusing on customer relations and community engagement. Her leadership emphasizes transparent communication and tailored solutions that respect clients' budgets and family routines during service visits.
Adam Moreno
Lead Installer
As lead installer, Adam Moreno supervises HVAC system installations with precision and efficiency. He ensures proper equipment sizing and placement while mentoring assistant installers on best practices for residential and commercial projects.
Ryan Walters
Service Technician
Certified service technician Ryan Walters handles repair calls and maintenance visits. He diagnoses system issues, performs component replacements, and educates homeowners on maximizing HVAC system performance and longevity.
Questions
What HVAC services do you offer in Menomonee Falls?
We provide complete HVAC solutions including system installations, maintenance agreements, 24/7 emergency repairs, indoor air quality assessments, and smart thermostat integrations for residential customers.
Are your technicians certified and insured?
All our technicians hold current HVAC certifications and we maintain full business insurance. We're certified dealers for Lennox and Amana equipment with ongoing manufacturer training programs.
Do you offer financing options for new HVAC systems?
Yes, we provide financing plans for new system installations along with maintenance agreements that include 10% off parts and priority emergency service access.
How does your maintenance agreement work?
Our maintenance agreements include biannual system inspections, priority scheduling for repairs, 10% off replacement parts, and no additional charges for after-hours service calls.
Can you help with indoor air quality issues?
We offer comprehensive air quality services including contaminant testing, HEPA filtration systems, UV germicidal lamps, and humidity control solutions to address allergens and pathogens in home environments.
What areas do you service?
We primarily serve Menomonee Falls and the greater Milwaukee metropolitan area, extending to southeastern Wisconsin communities for both residential and commercial HVAC needs.
