Business Details
23 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Myrtle Beach
Dependable Service was founded in 2003 with a commitment to honesty, humility, and compassion. Our family-owned business has served the Grand Strand area for over two decades, offering expert plumbing, heating, and air conditioning solutions. We pride ourselves on transparent communication, integrity, and a relentless pursuit of excellence. Every service call is an opportunity to build long-term relationships and positively impact our community.Our team of highly trained professionals delivers personalized attention, ensuring your comfort and satisfaction from start to finish. We back all services with warranties and offer financing options to make HVAC solutions affordable. With over 20 years of experience, we remain dedicated to serving our clients with the same values that defined our founding.
Services
Plumbing Services
HVAC Installation
Water Heater Repair
Drain Cleaning
Emergency Repairs
Ductless Mini-Splits
Indoor Air Quality
Commercial HVAC
Plumbing Maintenance
Toilet Repairs
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience serving the Grand Strand community.
- Our team consists of certified experts with extensive industry knowledge.
- We offer 24/7 emergency services for urgent plumbing and HVAC needs.
- Transparent pricing with no hidden fees or unexpected costs.
- We back all services with warranties for your peace of mind.
What people say
Very polite, informative
Highly professional
Reasonable pricing
Timely completion
Knowledgeable staff
Services
Plumbing Services
Our licensed plumbers handle installations, repairs, and maintenance for residential and commercial properties. From water heaters to drain cleaning, we use advanced diagnostic tools and high-quality materials to ensure durable solutions. We specialize in fixture upgrades, leak detection, and emergency plumbing repairs, prioritizing quick response times and minimal disruption to your property. Regular maintenance plans help prevent costly breakdowns.
HVAC Installation
We provide expert installation of furnaces, heat pumps, and air conditioning systems tailored to your property's needs. Our technicians stay current with the latest energy-efficient technologies to optimize comfort and reduce utility costs. We service all major brands and offer comprehensive maintenance programs to extend system lifespan. Emergency repair services ensure year-round climate control for homes and businesses.
Water Heater Repair
We repair and maintain both traditional and tankless water heating systems. Our team identifies issues like sediment buildup, thermostat malfunctions, and leaks to restore efficiency. We recommend preventive maintenance to avoid unexpected failures and offer replacement options with energy-saving models that lower long-term operating costs while ensuring consistent hot water supply.
Drain Cleaning
Our hydro jetting and cabling techniques clear stubborn clogs and restore proper drainage in residential and commercial plumbing systems. We address main line obstructions and perform routine maintenance to prevent backups. Emergency drain cleaning services resolve urgent issues like sewage overflow, using specialized equipment to minimize property damage and health risks.
Emergency Repairs
Available 24/7 for urgent plumbing and HVAC failures, our rapid response team handles burst pipes, heating system failures, and AC breakdowns. We prioritize safety and property protection during emergency interventions, using mobile diagnostic tools to quickly identify and resolve critical issues while minimizing downtime for homeowners and businesses.
People
Gerry Voorhees
Owner / CEO
Gerry Voorhees leads Dependable Service with a focus on team development and community impact. He partners with local organizations to strengthen service delivery and maintains the company's founding values of honesty and compassion in all operations.
Dave Sodano
Training Manager
As founder and former owner, Dave Sodano now trains apprentices using his 20+ years of plumbing expertise. He ensures technical excellence and ethical standards are maintained across all service teams through structured mentorship programs.
Larry Lawrence
HVAC Division Manager
Larry Lawrence oversees HVAC operations, ensuring technical proficiency and customer satisfaction. He implements training programs to keep technicians current with evolving heating and cooling technologies while maintaining service quality standards.
David Sumner
Field Supervisor
David Sumner coordinates field operations, optimizing technician efficiency and service delivery timelines. He ensures job site compliance with safety protocols and quality benchmarks for all plumbing and HVAC installations.
Michael Harbula
HVAC Design Manager
Michael Harbula specializes in system design optimization, creating customized HVAC solutions that balance energy efficiency with client requirements. He consults on complex installations to ensure optimal performance and code compliance.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues requiring immediate attention.
What areas do you service?
We serve Myrtle Beach, Conway, Surfside Beach, Pawleys Island, and the entire Grand Strand region.
Do you offer financing options?
Yes, we partner with financing providers to offer flexible payment plans for HVAC and plumbing projects.
Are your technicians licensed and insured?
All our plumbers and HVAC technicians hold valid South Carolina licenses and undergo regular training updates.
What maintenance plans are available?
We offer annual maintenance agreements covering HVAC tune-ups, plumbing inspections, and priority service scheduling.
How quickly can you respond to service requests?
Emergency calls receive immediate dispatch with average response times under 2 hours for critical issues.
