At Billings Family Eye Care, we take pride in being one of the oldest and most experienced optometrists in Billings, Montana. For over 30 years, our team has been dedicated to providing exceptional eye care to our community. Our commitment to excellence has earned us a reputation for delivering outstanding results, from routine eye exams to advanced treatments for complex eye diseases.
Our Story
Our journey began when our founder, Dr. Devin Despain, decided to pursue his passion for optometry. With a degree in Health Science and a minor in Spanish, Dr. Despain attended Pacific University College of Optometry, where he excelled academically and socially. During his time at Pacific University, Dr. Despain was actively involved in humanitarian services, participating in free eye exams and donating eyewear to those in need.
After completing his internship, Dr. Despain joined Dr. Michael Hansen at Billings Family Eye Care in 2008. He eventually took over the practice in 2012, bringing his exceptional skills and dedication to the forefront.
Meet Our Team
We are proud to have a diverse and experienced team of optometrists who share a passion for delivering exceptional care. Our team includes:
- Dr. Devin Despain, a veteran optometrist with years of experience in treating various eye conditions.
- Dr. Jennifer Cross, who brings her expertise in managing ocular diseases and co-managing with ophthalmologists.
- Dr. Carrington-Hellier, with extensive experience in treating complex eye conditions and earning multiple awards for her excellence in healthcare.
Services
At Billings Family Eye Care, we prioritize patient care and dedication to our community. We offer a comprehensive range of services, including:
- Routine eye exams and eye health assessments
- Diagnosis and management of eye diseases, such as glaucoma and cataracts
- Treatment for dry eyes, allergies, and other common eye conditions
- Contact lens fittings and eye exams
- Specialized services for patients with complex eye conditions
Optical Services
Our optical department offers a wide selection of frames from top brands, catering to every taste and budget. Our knowledgeable staff will help you find the perfect eyewear to suit your style and needs.
Technology
We stay ahead of the curve by continuously updating our technology to provide the most advanced eye care services. From advanced diagnostic equipment to cutting-edge treatments, we ensure that our patients receive the best possible care.
Staff and Overall Experience
The reviews highlight the exceptional staff at Billings Family Eyecare, with many praising their friendly, welcoming, and professional demeanor. Multiple reviewers mentioned that they felt at home and appreciated the staff's sense of humor. The office atmosphere was described as clean, welcoming, and fun.
Eye Care and Doctors
The optometrists at Billings Family Eyecare received high praise for their knowledge, approachability, and thoroughness. Dr. Crystal, Dr. Jennifer Cross, and Dr. Devin Despain were specifically mentioned as being excellent and taking the time to answer questions and explain the exam process.
Areas for Improvement
Some reviewers mentioned areas where the practice could improve. One reviewer felt that the technician who took them back for the exam was unfriendly and lacked engagement. Another reviewer felt rushed during their exam with Dr. Despain.
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