Eastern Utah Insurance has been serving the great state of Utah for over four decades. Our story began in 1973 when Jay and Claudia Burraston opened the first insurance agency in Vernal, Utah. From our humble beginnings in rural Utah, our family of agencies has continued to grow, serving thousands of clients across Utah and other Western States.
Our Mission
At Eastern Utah Insurance, our mission is straightforward. We are committed to providing our customers with quality insurance products and exceptional service. We understand that each client's needs are unique, and we strive to tailor our insurance solutions to meet those needs. Whether you're a homeowner, a business owner, or an individual seeking insurance protection, we are dedicated to providing you with personalized service and expert advice.
Our Services
At Eastern Utah Insurance, we offer a wide range of insurance services to suit your unique needs. Whether you're looking for coverage for your personal or business assets, we have you covered. Our services include:
- Home Insurance: We offer comprehensive home insurance policies to protect your home and its contents from damage or loss.
- Business Insurance: Whether you're a small business or a large corporation, we can help you find the right insurance coverage for your business assets and liabilities.
- Commercial Insurance: We offer a range of commercial insurance products, including commercial auto, property, and liability insurance, to protect your business from unexpected losses.
- Personal Insurance: Our personal insurance services include auto, boat, and motorcycle insurance, as well as umbrella insurance to protect your financial future.
- Specialty Insurance: We also offer specialty insurance products, such as oil and natural gas contractor insurance, to cater to specific industry needs.
Why Choose Us
So why choose Eastern Utah Insurance? For starters, we're a local agency with deep roots in the Utah community. We understand the unique challenges and risks associated with living and working in Utah, and we're committed to providing you with personalized service and expert advice. We also represent multiple top-rated insurance companies in Utah, which means we can shop around for the best coverage and pricing for your unique situation.
Get a Quote
Ready to get a quote for your insurance needs? Our quote process is quick and easy, and we'll work with you to find the right coverage and pricing for your unique situation. Contact us today to learn more about our insurance services and get a quote.
Customer Service
The customers who left reviews praised the excellent customer service they received from Eastern Utah Insurance. Many reviewers mentioned that their agents were knowledgeable, responsive, and went the extra mile to answer their questions and address their concerns. Some reviewers specifically mentioned their agents' names, such as Elisha, Jason, Josh, and Claudia, and praised their professionalism and helpfulness.
Difficulty with Policies and Claims
On the other hand, some customers experienced difficulty with the company's policies and claims process. One reviewer mentioned that they were not satisfied with the company's handling of a home insurance claim, as they did not offer any help despite paying a premium. Another reviewer mentioned that they had a car claim and the company helped them work through the details, but the reviewer was not satisfied with the experience.
Poor Initial Contact
One reviewer had a negative experience with their initial contact with the company, reporting that the representative they spoke with was rude and discourteous. The representative, Megan, was described as sounding irritated and unhelpful, which led the reviewer to ask to be transferred to someone else.
Communication Issues
Another reviewer mentioned that they had difficulty communicating with their agent, as they were often told that the agent was not available and would have to call them back. The reviewer felt that this was frustrating and wanted to be able to speak with their agent directly.
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