Exceeding Expectations, One Piece at a Time. Over 50 Years Strong.
At Zawadzki Jewelers, we take pride in being a family-owned and operated business that has been serving the community for over 50 years. Our expertly curated selection of fine jewelry, watches, and clocks is carefully crafted to provide our customers with a unique and personalized shopping experience. With our wide range of brands, including Citizen's Signature Collection, Bulova, Rembrandt Charms, Kelly Waters, and Officina Bernardi, there's something for every taste and budget.
Our History
Our story began over three generations ago, when our founders recognized the importance of providing exceptional customer service and a selection of high-quality jewelry. Today, we remain committed to these values, ensuring that every customer leaves our store feeling satisfied and delighted. Our personalized approach to jewelry shopping has earned us a reputation as the local jeweler of choice in Lackawanna, NY.
Our Services
At Zawadzki Jewelers, we offer a wide range of services designed to cater to our customers' needs. These include:
- Jewelry Appraisal: Our expert appraisers will assess the value of your jewelry, providing you with a comprehensive written appraisal.
- Jewelry Repair: Our skilled craftsmen will restore your beloved jewelry to its former glory, ensuring it remains treasured for generations to come.
- Custom Design: Our experienced designers will work closely with you to create a one-of-a-kind piece of jewelry that perfectly captures your style and preferences.
- Watch Repair: Our trained technicians will expertly repair and maintain your watch, ensuring it continues to keep perfect time.
- Consignment Services: We offer a consignment program, allowing you to sell your gently used jewelry, watches, and clocks to a new home.
Our Commitment
At Zawadzki Jewelers, we are dedicated to providing exceptional customer service, exceptional quality, and unparalleled expertise. We are committed to building long-term relationships with our customers, ensuring that every interaction is memorable and satisfying. Our goal is to make your jewelry shopping experience with us an enjoyable and rewarding one.
Get in Touch
Visit us in person at 1234 Abbott Rd. Plaza, Lackawanna, NY 14218, or contact us at 716-822-1302. We look forward to welcoming you to our family-owned business and sharing our passion for jewelry with you.
Overview of Zawadzki Jewelry
Customer Experience
The majority of reviewers praised the excellent customer service they received at Zawadzki Jewelry. Many mentioned being greeted immediately, receiving helpful and knowledgeable assistance, and feeling like part of the family. The owner and staff were described as friendly, warm, and welcoming.
Quality of Service
Reviewers were highly satisfied with the quality of service, mentioning that repairs were done quickly and efficiently. One reviewer even mentioned that the owner went above and beyond by replacing a battery without charging for it.
Unique and Quality Jewelry
Several reviewers praised the variety and uniqueness of the jewelry selection, stating that it's unlike what's found in big box stores. They appreciated the personalized service and attention to detail that comes with shopping at a local, family-owned business.
One Negative Experience
One reviewer had a negative experience, claiming that the owner stole their real gold necklace and replaced it with a cheap imitation. This reviewer was extremely dissatisfied and warned others to be cautious.

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