Healing, Hands-On Approach
Passionate about Providing Exceptional Customer Experiences
Acura of Tempe stands out as an automotive dealership driven by a deep commitment to exceeding customer expectations and fostering lasting relationships. Our team of experienced professionals is dedicated to providing an unparalleled automotive experience for every individual who walks through our doors.
Our Commitment to You
At Acura of Tempe, we understand the importance of transparency, honesty, and personalized attention. Our friendly and knowledgeable staff members take the time to understand your individual needs and desires, ensuring you find the perfect vehicle and financing solution to meet your specific requirements.
Our Services
We offer a comprehensive range of services to cater to all your automotive needs, including:
- Sales: A diverse selection of new and pre-owned Acura vehicles, along with personalized financing options.
- Service & Repair: Expert repairs and maintenance performed by certified technicians, using genuine parts.
- Parts & Accessories: A wide range of genuine Acura parts and accessories to personalize your vehicle.
- Finance & Leasing: Flexible financing plans and competitive lease options to fit your budget.
Beyond the Dealership
Acura of Tempe is more than just a dealership; we're a part of the community. We actively engage with local organizations and strive to make a positive impact in the lives of those around us.
Our Values
Our core values guide our interactions with every customer:
- Integrity: We uphold the highest ethical standards and transparency in all our business practices.
- Customer Focus: We prioritize your needs and strive to provide exceptional customer service.
- Professionalism: We maintain a high level of expertise and maintain industry knowledge.
- Community Involvement: We proudly support local organizations and contribute to the community.
Experience the Acura of Tempe Difference
At Acura of Tempe, we strive to redefine your expectations of an automotive dealership. Contact us today and experience the difference our dedication, expertise, and personalized attention can make in your car-buying and ownership journey.
Poor Customer Service and Quality Issues
Multiple reviewers have expressed dissatisfaction with their experiences at Acura of Tempe. Joshua Grayczyk, Josh Keith, Tyler Anderson, and Tyler Espe all gave 1-star reviews, citing shady sales tactics, poor service quality, and a lack of honesty.
Quality Issues
Reviews highlight various quality issues, including a filthy air-filter, unaddressed concerns during service appointments, and alignment problems with new tires. Reviewers also mention being charged for unnecessary work or having their deposit stolen without notification.
Untruthful Sales Practices
Several reviewers experienced dishonest sales practices, such as being misled about the state of their vehicle's condition, having their deposit stolen, and being pressured into purchasing unnecessary services.
Mixed Experience
Matthew Mckowen gave a 2-star review, stating that the dealership did not do honest business and did not respect the value of his used vehicle. However, Brad Atol and Jerry Jerry both gave 5-star reviews, praising the dealership's excellent customer service, empathy, and professionalism.
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