Business Details
12 Years
experience
Expert Computer & iPhone Repair in Shreveport Bossier City
Established in 2014 by Kenneth Nesser Jr. and Timothy Johnston Jr., B.I.T.S. PC Repair specializes in comprehensive technology repair services. Our expertise spans Windows and Apple devices, including computer diagnostics, virus removal, hardware replacements, and mobile device repairs. With a focus on affordability and customer satisfaction, we offer data backup, software optimization, and lifetime warranties on select services.Our technicians stay current with evolving technology to address diverse hardware and software issues efficiently. By combining technical proficiency with transparent pricing, we aim to resolve client needs swiftly while fostering long-term trust in our repair solutions.
Services
Computer Repair
iPhone Repair
iPad Repair
Gaming Console Repair
Data Recovery
Virus Removal
Screen Replacement
Battery Replacement
Hardware Replacement
Charging Port Replacement
Details
- Year established: 2014
Highlights and features
- We offer same-day service on most repairs.
- All repairs include a 30-day software warranty.
- Specialize in both Windows and Apple device repairs.
- Lifetime warranty against defects on screen replacements.
- Data backup included with every PC service.
Services
Computer Repair
We diagnose and resolve hardware and software issues for Windows and Apple computers. Services include virus removal, hardware replacement, cracked screen repairs, and system optimization. Our technicians perform full diagnostics to identify and fix problems like spyware, hardware failures, and performance slowdowns, ensuring reliable operation and data integrity.
iPhone Repair
Specialized repairs for all iPhone models, including cracked screens, battery replacements, charging port issues, and camera repairs. We use quality components and provide same-day service for most models, with pricing starting at $49.99. Lifetime warranties apply to screen replacements, ensuring long-term device functionality.
Data Recovery
We recover lost data from damaged storage devices, including hard drives, SSDs, USB flash drives, and SD cards. Our services address physical damage, file corruption, and accidental deletion, with high success rates for devices ranging from 2GB to 64GB. Confidential handling and advanced tools ensure secure and effective data retrieval.
iPad Repair
Comprehensive iPad repairs for cracked screens, battery issues, charging port damage, and internal component failures. We service all iPad generations, including Mini, Air, and Pro models, with screen replacements starting at $89.99. Repairs include lifetime warranties for parts and labor, ensuring device longevity.
Gaming Console Repair
We repair Xbox, PlayStation, and Nintendo Switch consoles, addressing overheating, HDMI port failures, storage upgrades, and screen replacements. Diagnostic services start at $49.99, with repairs like APU re-thermal applications and digitizer replacements available. Our technicians ensure gaming systems operate smoothly with precise fixes.
People
Kenneth Nesser Jr.
Co-Founder
Co-founder of B.I.T.S. PC Repair since 2014, Kenneth brings technical expertise in Windows and Apple device repairs. Passionate about technology since high school, he ensures solutions stay current with evolving industry standards.
Timothy Johnston Jr.
Co-Founder
Co-founded B.I.T.S. PC Repair in 2014, Timothy focuses on mobile device diagnostics and repairs. With years of hands-on experience, he specializes in screen replacements and hardware troubleshooting for smartphones and tablets.
Questions
Do you offer same-day repair services?
Yes, we provide same-day service for most iPhone and computer repairs when completed early in the day.
Are your screen replacements covered by warranty?
All iPhone and iPad screen replacements include a lifetime warranty against defects.
What areas do you serve?
We primarily serve Shreveport and Bossier City, with in-store repairs available for local customers.
Do you repair gaming consoles?
Yes, we repair Xbox, PlayStation, and Nintendo Switch consoles, including screen and port replacements.
Is data backup included with repairs?
Yes, data backup is included with all PC and Mac repair services at no extra cost.
What payment methods do you accept?
We accept cash, credit/debit cards, and electronic payments. Specific options are confirmed during service booking.