iDropped | Viewmont Mall In Dickson City

iDropped was born in Scranton, Pennsylvania in 2012, out of a passion for helping people get their beloved devices back to working order. We began specializing in iPhone and iPad repairs, quickly gaining a reputation for our expertise and dedication to customer satisfaction.

Over the years, our services have expanded to encompass a wide range of devices, including a vast selection of smartphones from manufacturers like Samsung, Motorola, and OnePlus, as well as tablets, computers, game consoles, and other electronics. Our mission has always remained the same: to provide top-tier repair services using only high-quality, brand-name parts, ensuring lasting reliability for your precious gadgets.

Our Commitment to Quality and Speed

We understand the integral role your smartphone and tablet play in your daily life. That's why we strive for unmatched speed and efficiency without compromising on quality. In most cases, we can repair your device and have it back in your hands the same day, minimizing downtime and ensuring you stay connected.

We take pride in our transparent and straightforward approach. We firmly believe that our customers should always know what's going on with their repairs. That's why we offer online repair quotes for your convenience. Simply select your device and the issue you're experiencing, and you'll receive an accurate estimate instantly. Our team of trained technicians will then get to work, providing a professional and thorough diagnosis and repair.

Building Trust Through Expertise

We are more than just a repair shop; we are a trusted partner in keeping your electronics running smoothly. Our technicians are highly skilled and experienced, possessing in-depth knowledge of a wide range of devices and troubleshooting techniques. We stay up-to-date with the latest technologies and repair advancements, ensuring we can handle even the most complex issues efficiently.

A Focus on Customer Satisfaction

Our ultimate goal is your complete satisfaction. From the moment you walk through our doors (or contact us online), we are committed to providing exceptional customer service. We'll answer all your questions, address your concerns, and keep you informed throughout the repair process.

We stand behind the quality of our work, offering a one-year warranty on every repair. This warranty, coupled with our reputation for honesty and integrity, gives you peace of mind knowing that you're in good hands.

Customer Testimonials

We are incredibly proud of the relationships we've built with our customers over the years.

Here are just a few of the many positive testimonials we've received:

"Whenever I go for service/repair which is often I usually am ready to go in about an hour. I've been a customer since their opening they are always happy to serve. If not for them and their unique outlet I would've been replacing phones two and three times a year. Keep up the great work."- Edward Snarski

"My phone had a glitch with the display screen I took it over to iDropped. I was waited on promptly, there was no fooling around. They immediately diagnosed the problem and gave me a cost estimate. Within the hour my phone was repaired and ready for pick up. Great service great place. I highly recommend them."- Thomas Major

"My first time at iDropped - Kay fixed my power socket at the counter, while I waited, for NO CHARGE. Can it possibly get any better? I don't think so. iDropped - you have me as a customer, as well as anyone I can tell! THANKS KAY!"- Bob Latorra