Business Details
14 Years
experience
Trusted IT Partner for Managed Services & Cybersecurity
Eagle Point Technology Solutions has been a leader in the IT services industry for over a decade, dedicated to empowering businesses through technology. Our mission is to deliver reliable and innovative IT solutions that enhance productivity and security. We pride ourselves on our core values: Customer Satisfaction, Integrity, Innovation, and Teamwork. Our team consists of experienced professionals, including our CEO, who brings over 25 years of industry experience; our CTO, an expert in IT infrastructure; and our Service Manager, who ensures timely support for our clients. Together, we strive to be the go-to managed service provider in Western Pennsylvania and Eastern Ohio. With nearly 50 years of combined experience in Information Technology and Business Systems, we have worked with organizations ranging from 5 to 8,000 users across multiple continents.Our expertise lies in aligning IT with business objectives to reduce costs and improve processes, particularly for small and mid-sized organizations. We specialize in technology solutions tailored to small-to-medium-sized businesses, including Managed Services, Infrastructure Solutions, and Software Solutions. By staying local and maintaining a staff of IT experts, we anticipate client requirements and deliver comprehensive support. Our commitment to excellence drives us to exceed client expectations every day.
Services
Managed IT Services
Server Management
Security Solutions
vCIO Services
Helpdesk Support
Network Management
Disaster Recovery
Vulnerability Management
Details
- Year established: 2012
Highlights and features
- We have over a decade of experience delivering IT solutions to businesses in Western Pennsylvania and Eastern Ohio.
- Our team includes professionals with nearly 50 years of combined experience in IT and business systems.
- We provide 24/7 threat monitoring and rapid response to protect your business from cyber threats.
- Our tailored security solutions include compliance management for GDPR, HIPAA, and PCI-DSS.
- We align IT strategy with business goals through expert vCIO services at a fraction of full-time costs.
Services
Managed IT Services
Our managed IT services provide immediate assistance for all your technology needs, ensuring minimal downtime and maximum productivity. We offer proactive monitoring, maintenance, and security to keep your systems running smoothly. Our team delivers reliable support tailored to the specific requirements of small-to-medium-sized businesses in Western Pennsylvania and Eastern Ohio.
Security Solutions
We protect your business from cyber threats with advanced security solutions, including firewalls, antivirus software, and intrusion detection systems. Our 24/7 threat monitoring and vulnerability management services ensure continuous protection. We also help maintain compliance with industry standards like GDPR, HIPAA, and PCI-DSS for comprehensive risk management.
vCIO Services
Our vCIO services provide strategic IT planning and management to align technology with business objectives. We offer resource optimization, cybersecurity planning, and vendor management tailored to small and mid-sized organizations. This service delivers executive-level guidance at a fraction of the cost of a full-time CIO, ensuring long-term growth and efficiency.
Server Management
We offer comprehensive server management services, including monitoring, maintenance, and security updates to keep critical systems running smoothly. Our proactive approach minimizes downtime while ensuring optimal performance. We also implement automated backups and disaster recovery plans to protect your essential data and infrastructure.
Helpdesk Support
Our helpdesk support provides fast and reliable assistance to resolve IT issues quickly, ensuring minimal disruption to business operations. We offer 24/7 availability and timely resolution for all technical challenges. This service is designed to support businesses in Western Pennsylvania and Eastern Ohio with consistent, dependable IT helpdesk coverage.
Questions
What IT services do you offer?
We provide managed IT services, server management, cybersecurity, vCIO support, network management, and disaster recovery solutions tailored to small-to-medium-sized businesses.
How do you handle cybersecurity?
We offer 24/7 threat monitoring, vulnerability management, and compliance strategies to protect against cyber threats while ensuring regulatory adherence.
Do you serve businesses outside Western Pennsylvania and Eastern Ohio?
Our primary focus is businesses headquartered in Western Pennsylvania and Eastern Ohio, though we may consider select remote engagements.
How can your vCIO services benefit my business?
Our vCIO services align IT strategy with business goals, optimize technology infrastructure, and provide expert cybersecurity guidance at a fraction of full-time executive costs.
What are your response times for IT support?
We prioritize rapid resolution with proactive monitoring and a dedicated service manager ensuring timely support for all client needs.
