Trust your home in our hands!
At Preferred Carpet Care, we pride ourselves on providing top-notch cleaning services that cater to the unique needs of our clients. With over 50 years of combined experience in the industry, our IICRC-certified technicians are equipped to tackle even the toughest cleaning tasks. From carpet and upholstery cleaning to area rug and tile and grout cleaning, we've got you covered.
Our Commitment to Excellence
At Preferred Carpet Care, we understand the importance of providing exceptional service that exceeds our clients' expectations. That's why we use only the safest and most effective cleaning methods, backed by cutting-edge equipment and eco-friendly products. Our goal is to not only clean your carpets and upholstery but to also create a quality experience that leaves you feeling valued and respected.
Our Services
Our comprehensive range of services includes:
- Carpet cleaning, deodorizing, and pet odor decontamination
- Upholstery cleaning and fabric protection
- Area rug cleaning, pet odor decontamination, and spotting
- Tile and grout cleaning
- Mattress cleaning and mold remediation
- Carpet repair and spot dyeing
- Water damage restoration and smoke damage repair
Why Choose Us?
We believe that our commitment to excellence sets us apart from other cleaning companies. Our technicians are not only certified but also courteous, respectful, and punctual. We respect your time and property, and we're dedicated to providing a hassle-free experience that leaves you feeling satisfied and confident in our services.
Our Promise
We promise to:
- Show up on time and communicate with you throughout the process
- Provide a written price quote and stick to it, with no hidden fees
- Use the safest and most effective cleaning methods and products
- Treat your home and belongings with care and respect
- Strive for excellence in every aspect of our service
Schedule Your Appointment Today!
Experience the Preferred Carpet Care difference for yourself. Contact us today to schedule your appointment and discover why we're the go-to cleaning company for homeowners and businesses in Shasta County.
Overview of Reviews
Preferred Carpet Care has received an overwhelming number of positive reviews from satisfied customers. The company has been praised for its exceptional service, professionalism, and high-quality work.
Quality of Service
The reviewers consistently mentioned the excellent job done by the company's technicians, particularly Terrell and Rod. They were described as professional, courteous, and knowledgeable about the cleaning process. The customers were impressed with the attention to detail and the thorough explanations provided about the services and costs.
Cleaning Results
The cleaning results were consistently praised, with many customers commenting on the remarkable improvement in the appearance of their carpets. Stains and odors were successfully removed, and the carpets looked like new. The company's advanced cleaning methods and equipment were credited for the excellent results.
Customer Service
The customers appreciated the friendly and helpful customer service, including phone communication and scheduling. The company's willingness to accommodate special requests and provide helpful tips for maintenance were also mentioned.
Long-Term Customers
Several reviewers mentioned that they have been using Preferred Carpet Care for many years, with some having used the service for 10, 20, or even 30 years. This speaks to the company's ability to build long-term relationships with its customers.
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