Business Details
42 Years
experience
Emergency
services
Trusted IT Solutions for Glen Carbon & St. Louis Businesses
Integrated Technology Associates is an information technology consulting firm composed of senior technology specialists with over 100 years of combined experience in technical development, design, and deployment. Our team delivers practical, cost-effective IT solutions tailored to clients' immediate needs while anticipating future operational changes. We prioritize responsiveness, offering prompt support for critical issues like server failures and network outages. Our proactive service plans aim to prevent unscheduled downtime, ensuring transparent communication and client authorization before any data-related actions.With expertise in hardware, servers, network infrastructure, and custom software development, we serve businesses across the St. Louis Metropolitan Area, central and southern Illinois, and Quincy, Illinois. Our commitment to fast repair cycles, remote diagnostics capabilities, and satisfaction-guaranteed service has made us a trusted partner since 1984.
Services
New Computer Equipment
Preventive Maintenance
Problem Resolution
Custom Software Development
Managed IT Services
Details
- Year established: 1984
Highlights and features
- Our team has over 100 years of combined IT experience
- We offer proactive service plans to prevent system failures
- Guaranteed fast response for critical server/network issues
- Remote diagnostics and repair capabilities available
- Satisfaction-guaranteed approach with transparent communication
What people say
Technical expertise
Rapid response times
Reliable solutions
Proactive maintenance
Satisfaction guarantee
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring and maintenance for business technology infrastructure. This service ensures optimal system performance through proactive updates, security patches, and resource optimization. Designed for organizations seeking reliable IT operations without unexpected failures or downtime.
Problem Resolution
Emergency response and troubleshooting for critical IT failures including server crashes, network outages, and data loss incidents. Our technicians provide rapid diagnosis and repair through remote access or on-site visits. Available for both scheduled and unscheduled technology emergencies.
Custom Software Development
Tailored application development for specific business requirements and operational workflows. Our developers create customized software tools that integrate with existing systems and scale with organizational growth. Includes ongoing maintenance and enhancement capabilities.
Preventive Maintenance
Scheduled system checks and proactive component replacement to prevent unexpected equipment failures. This service includes hardware diagnostics, software updates, and security protocol reinforcement. Helps maintain consistent IT performance and extends technology lifecycle.
New Computer Equipment
Technology procurement and implementation services for business computing needs. We recommend and install appropriate hardware configurations based on organizational requirements and budget considerations. Includes integration with existing infrastructure and staff training.
People
Jerry Graklanoff
Founder
Founder with over 35 years of IT experience serving Glen Carbon businesses since 1984. Provides strategic technology leadership and hands-on technical expertise for complex system implementations.
Brad Borchert
Senior Technician
Hardware and system administration specialist with 15+ years of experience at ITA. Focuses on optimizing computer performance and resolving complex technical issues since joining in 2008.
Carey Lizotte
Senior Technician
Network infrastructure expert with 19 years of service at ITA. Specializes in server management and network security solutions, bringing extensive experience in enterprise system design since 2004.
Jake Courtney
Senior Technician
Certified network administrator with CompTIA A+ credentials. Specializes in network infrastructure optimization and has been providing IT solutions since joining ITA in 2006.
Questions
What IT services do you offer for businesses?
We provide managed IT services, hardware/software support, network infrastructure management, custom software development, and preventive maintenance solutions.
How quickly can you respond to IT emergencies?
Critical issues like server failures receive immediate priority with technicians available for remote diagnostics or on-site visits as needed.
Do you serve businesses outside Glen Carbon?
Yes, we serve the entire St. Louis Metropolitan Area, central and southern Illinois, and Quincy, Illinois through our satellite office.
What happens during free diagnostics?
We analyze system issues in-office at no charge, provide repair cost estimates, and offer no-obligation recommendations for resolving technical problems.
How do you handle data security during repairs?
We fully explain all potential data risks, obtain client authorization before any work, and implement protective measures during all repair processes.