Business Details
13 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Columbus, OH
Total System Performance was founded on the principle of delivering exceptional technical support through active listening and tailored solutions. With over 15 years of hands-on experience in computer repair, networking, and IT consulting, our team prioritizes customer satisfaction through transparent communication and reliable service. We maintain an A rating on Angie's List for seven consecutive years, reflecting our commitment to quality workmanship and ethical business practices. Our expertise spans residential and commercial clients, offering services from hardware diagnostics to network installation with a focus on minimizing downtime. We differentiate ourselves through flexible service options including on-site visits, remote support, and free local equipment transportation.Customer testimonials consistently highlight our responsiveness, technical proficiency, and personalized approach to problem-solving. Our owner, Andrew Myers, combines technical expertise with business acumen to ensure every client receives consistent, high-quality service. We guarantee satisfaction through competitive pricing and proven solutions that restore optimal technology performance. Our reputation for excellence has been built through word-of-mouth referrals and repeat business from satisfied clients. We remain dedicated to advancing our technical capabilities while maintaining the core values that have defined our success since 2013.
Services
Computer Repair
Data Backup
IT Consulting
Networking Solutions
Remote Support
Hard Drive Recovery
Details
- Year established: 2013
Highlights and features
- 15+ years of hands-on computer repair experience
- Maintained Angie's List A rating since 2013
- Free local equipment pick-up/drop-off service
- Flexible service options including remote support
- Personalized solutions for residential and business clients
Associations and certifications
- Angie's List Super Service Award
What people say
Top-notch service
Quick turnaround
Knowledgeable technician
Fair pricing
Personalized support
Services
Computer Repair
We diagnose and fix hardware and software issues for all computer brands. Our technicians handle operating system problems, virus removal, and component replacements. Customers appreciate our quick turnaround and transparent pricing for both residential and business clients.
Data Backup
We implement local and cloud-based backup solutions to safeguard critical information. Our experts recover lost files from damaged drives and configure automated systems. Clients rely on us to prevent data loss through customized protection strategies.
IT Consulting
Our consultants optimize business networks and implement security protocols. We provide hardware recommendations and system upgrades for improved performance. Commercial clients value our strategic approach to technology infrastructure and maintenance.
Networking Solutions
We design and install wired/wireless networks for homes and offices. Services include router configuration, WiFi coverage optimization, and printer integration. Businesses trust us to create secure, reliable network environments tailored to their operational needs.
Remote Support
Our technicians provide real-time assistance through secure remote connections. This service addresses software issues, security updates, and system optimizations without requiring on-site visits. Customers benefit from immediate troubleshooting and reduced downtime.
People
Andrew Myers
Owner / Lead Technician
With 15+ years of experience, Andrew combines technical expertise with business acumen. He specializes in computer diagnostics, network solutions, and personalized client support. Customers consistently praise his reliability, communication skills, and commitment to quality workmanship.
Questions
What computer brands do you repair?
We service all major brands including Dell, HP, Lenovo, Apple, and custom-built PCs for both residential and business clients.
Do you offer emergency repair services?
Yes, we provide urgent repair services with flexible scheduling to minimize technology downtime for our clients.
Can you recover data from damaged hard drives?
Our specialists perform data recovery from failed drives and recommend backup solutions to prevent future data loss.
Do you serve both residential and business clients?
We provide tailored IT solutions for homes and businesses, including network installation, security systems, and ongoing technical support.
What service areas do you cover?
We primarily serve Columbus, Ohio and surrounding areas including Upper Arlington with on-site and pickup/drop-off options.
