Beauty. Trust. Excellence.
At J&G Armadillo Tax Service LLC, we are a family-owned and operated business dedicated to providing top-notch tax preparation services to individuals and businesses in Corpus Christi, Texas. Our mission is to provide personalized attention and exceptional customer service, setting us apart from larger chain tax preparation companies. Our team of licensed tax consultants, including Jeannette Villarreal-Cortez, Leannette Villarreal, and Zeannette Salazar, are committed to helping our clients navigate the complex world of taxation with ease and confidence.
Our Story
With roots in the Corpus Christi community dating back to 1991, our business has grown from a small home office to a thriving practice serving the tax needs of our loyal clients. Our story began with Jeannette Villarreal-Cortez, a licensed tax preparer with a passion for providing personalized service to her clients. Her vision was to create a business that treats clients like family, not just a number. Today, our team includes Jeannette's daughters, Leannette and Zeannette, who share the same commitment to excellence and customer satisfaction.
Our Services
We offer a range of tax preparation services, including individual and business tax returns, tax planning, and representation before the IRS. Our team is dedicated to staying up-to-date on the latest tax laws and regulations, ensuring our clients receive the most accurate and effective tax solutions. We also provide bookkeeping and accounting services, as well as guidance on tax credits and deductions. Our goal is to provide comprehensive tax solutions that meet the unique needs of our clients.
Why Choose Us
So, why choose J&G Armadillo Tax Service LLC for your tax preparation needs? The answer is simple: our commitment to exceptional customer service, personalized attention, and expertise in tax preparation sets us apart from larger chain companies. We treat our clients like family, and we're dedicated to helping you achieve your financial goals.
Tax Preparation Service Review Summary
Positive Experiences
The reviewers who had positive experiences with the tax preparation service praised the staff for being fast, nice, and understanding. They appreciated the ability to get their taxes done quickly and efficiently, with some reviewers noting that the staff was willing to answer all their questions and even spoke Spanish to accommodate their needs.
Negative Experiences
The majority of reviewers had negative experiences with the tax preparation service. Common complaints included:
- Unprofessional and Rude Staff: Many reviewers reported encountering rude and unprofessional staff, with some even mentioning that the owner, Jeanette, was unhelpful and unaccountable.
- Inaccurate Tax Returns: Several reviewers reported receiving incorrect tax returns, which led to audits and further complications with the IRS.
- Poor Communication: Reviewers complained about poor communication from the staff, including ignored phone calls and unreturned messages.
- Suspicious Practices: Some reviewers suspected the company of engaging in fraudulent activities, citing instances of false promises and misinformation.
- IRS Audits and Raids: Several reviewers mentioned that the IRS raided the office in 2016, and that audits were forthcoming for clients who used the service.
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