Business Details
26 Years
experience
Emergency
services
Your Trusted Community Health Partner in Ottumwa
River Hills Community Health Center has been dedicated to providing comprehensive, patient-centered healthcare to Southeastern Iowa since 2000. Our approach prioritizes your active involvement in treatment decisions, supported by a multidisciplinary team of healthcare professionals, family members, and trusted partners. We offer accessible services across medical, dental, and behavioral health disciplines, with a commitment to serving all patients regardless of insurance status. Recognized by the CDC as a Million Hearts Hypertension Control Champion and awarded the Health Center Quality Meter by HRSA, we maintain PCMH accreditation through NCQA. Our sliding fee scale ensures affordability for patients meeting poverty guidelines, while our federal PHS deemed status underscores our commitment to quality care.With locations in Centerville, Fairfield, Oskaloosa, Ottumwa, Richland, and Sigourney, we combine local expertise with national standards to improve community health outcomes. Our team includes experienced providers in family practice, pediatrics, dentistry, and behavioral health, all working collaboratively to address your unique healthcare needs. Through the River Hills Endowment Fund, we further support medication access, transportation assistance, and medical equipment provision for underserved patients. Our mission remains focused on delivering exceptional care while maintaining fiscal responsibility, compassion, and continuous quality improvement.
Services
Family Practice
Pediatrics
Dental Care
Behavioral Health
Womens Health
Telehealth Services
Pharmacy Outreach
Prevention Programs
Details
- Year established: 2000
Highlights and features
- We offer 24/7 triage nurse access for urgent medical concerns
- Our sliding fee scale accommodates patients with income-based needs
- We maintain PCMH accreditation for medical home standards
- Our team includes specialists in family practice, pediatrics, and behavioral health
- We accept Medicare, Medicaid, and most private insurance plans
Associations and certifications
- NCQA
- CDC
- HRSA
- Public Health Service
What people say
Compassionate care
24/7 triage access
Affordable options
Experienced providers
Comprehensive services
Services
Family Practice
Our family practice services provide comprehensive medical care for patients of all ages. We offer preventive care, chronic disease management, immunizations, and treatment for acute illnesses. Our experienced nurse practitioners work closely with patients to develop personalized care plans that address both immediate and long-term health needs.
Pediatric Services
Pediatric care includes well-child visits, school physicals, immunizations, and treatment for childhood illnesses. Our providers specialize in developmental milestone tracking and offer comprehensive care from infancy through adolescence. We maintain a child-friendly environment to ensure comfortable healthcare experiences for young patients.
Dental Care
Our dental clinics provide preventive and restorative care including cleanings, exams, fillings, and dentures. With locations in Ottumwa, Centerville, and Richland, we offer comprehensive oral health services for all ages. Our hygienists provide education on proper oral care techniques and preventive strategies.
Behavioral Health
Behavioral health services include individual, family, and group therapy for mental health concerns. Our licensed therapists specialize in substance abuse treatment, play therapy, and psychiatric medication management. We maintain strict patient confidentiality while addressing emotional and psychological wellness needs.
Womens Health
Womens health services encompass annual exams, pap smears, family planning, and reproductive health care. We offer confidential consultations for birth control options, infertility concerns, and menopausal management. Our providers specialize in addressing gender-specific health needs through comprehensive preventive and diagnostic services.
People
Joy Alexander
Chief Executive Officer
Leading River Hills Community Health Center since 2022, Joy Alexander brings extensive healthcare administration experience to our organization. She oversees strategic operations across all clinical locations while maintaining our commitment to community-focused care.
Cassie Dunlavy
Family Practice Nurse Practitioner
Cassie Dunlavy has served Ottumwa patients since 2017, providing comprehensive family practice care. Her clinical focus includes preventive medicine and chronic disease management, with a particular interest in patient education and wellness promotion.
John Wilson
Pediatrician
As Chief Medical Officer since 2010, Dr. John Wilson specializes in pediatric care with emphasis on developmental monitoring and preventive health. He leads our pediatric department in delivering compassionate care for children from infancy through adolescence.
Susan Turner
Gynecology Provider
Susan Turner has specialized in womens health since joining RHCHC in 2007. Her expertise includes reproductive health, family planning, and menopausal management, providing comprehensive gynecological care to women throughout their lifespans.
Brian Simmons
Behavioral Health Director
Brian Simmons has directed our behavioral health services since 2011. As a licensed therapist with substance abuse certification, he oversees mental health programs and leads a multidisciplinary team providing individual and group therapy services.
Questions
What services does River Hills offer?
We provide medical, dental, behavioral health, and pharmacy services across Southeastern Iowa with locations in Centerville, Fairfield, Oskaloosa, Ottumwa, Richland, and Sigourney.
Do you accept uninsured patients?
Yes, we offer a sliding fee scale based on income guidelines for uninsured patients and those with financial need.
Are evening or weekend appointments available?
Our clinics operate during regular business hours, but we provide 24/7 access to triage nurses for urgent medical concerns.
How can I schedule an appointment?
Call any of our locations directly during business hours or contact our main Ottumwa clinic at 641-683-5773 for assistance.
What insurance plans do you accept?
We accept Medicare, Medicaid, and most private insurance plans. Our staff can help verify your coverage details.
Do you offer telehealth services?
Yes, we provide telehealth options for medical, dental, and behavioral health consultations when appropriate.
