Business Details
37 Years
experience
Emergency
services
Custom IT Solutions for Albany Businesses
Since 1989, Jacksons Computer Service has been dedicated to providing tailored IT solutions for small and medium-sized businesses. Founded and operated by Lynne Jackson, an Apple specialist with decades of hands-on experience, we specialize in resolving complex technical challenges while prioritizing efficiency and cost-effectiveness. Our expertise spans custom FileMaker Pro database development, website creation, data recovery, and comprehensive IT support, including remote services for clients nationwide. We focus on integrating legacy systems with modern technology, ensuring seamless operations for businesses reliant on both new and older hardware.With a commitment to personalized service, we offer training programs to empower clients to manage their systems independently while maintaining ongoing support for troubleshooting and maintenance. Our approach emphasizes practical problem-solving, having successfully addressed countless compatibility issues and technical roadblocks over three decades in the industry.
Services
Custom Database Development
Website Creation
FileMaker Pro Support
IT Consulting
Data Recovery
Remote Maintenance
Legacy System Integration
Technical Training
Hardware Troubleshooting
Network Setup
Details
- Year established: 1989
Highlights and features
- We offer 35+ years of hands-on experience solving technical challenges for small businesses
- Our team specializes in integrating legacy systems with modern technology solutions
- We provide remote database maintenance and support for clients nationwide
- We develop custom FileMaker Pro solutions tailored to specific business requirements
- Our approach prioritizes practical problem-solving over expensive, temporary fixes
Services
Custom Database Development
We create tailored FileMaker Pro databases that streamline business operations. Our solutions integrate with existing systems to manage membership records, invoicing, legal documentation, and sales tracking. Each database is optimized for ease of use while maintaining robust functionality, with custom reporting features to support data-driven decision-making for growing organizations.
Website Creation
We build database-driven websites that combine functionality with user-friendly design. Our sites feature secure FileMaker Pro integration, e-commerce capabilities, and custom content management systems. Each website is designed to reflect the client's brand identity while ensuring seamless backend operations for efficient content updates and maintenance.
FileMaker Pro Support
We provide comprehensive support for FileMaker Pro users, including version upgrades, database migration, and troubleshooting. Our services cover system optimization, data conversion from legacy formats, and training programs to help staff maintain and modify databases independently while ensuring long-term system reliability.
Data Recovery
We specialize in recovering data from obsolete formats including Aldus PageMaker files. Our process converts legacy documents to modern formats like PDF and Adobe InDesign while preserving content integrity. We handle physical media recovery and digital file conversions for businesses needing to access historical records stored in outdated systems.
IT Consulting
We offer strategic IT guidance to optimize business technology infrastructure. Our consulting services include system audits, hardware/software recommendations, and network optimization. We focus on creating cost-effective solutions that improve operational efficiency while addressing specific technical challenges faced by small and medium-sized businesses.
People
Lynne Jackson
Owner & Lead Developer
Lynne Jackson has specialized in Apple systems since 1989, developing custom FileMaker Pro solutions for businesses nationwide. Her expertise includes database development, legacy system integration, and technical training for business owners and staff.
Questions
What FileMaker Pro services do you offer?
We develop custom databases, migrate legacy systems, provide training, and offer ongoing support for FileMaker Pro users across multiple industries.
Can you help with remote database maintenance?
Yes, we provide remote maintenance and support services for FileMaker Pro databases to clients nationwide, including troubleshooting and system optimization.
Do you work with legacy computer systems?
We specialize in integrating older hardware and software with modern systems, including data recovery from obsolete formats like Aldus PageMaker.
What IT support services are available?
We offer hardware/software troubleshooting, network setup, system maintenance, emergency on-site visits, and cross-platform compatibility solutions for Mac and Windows environments.
Can you create database-driven websites?
Yes, we build custom websites integrated with FileMaker Pro databases, featuring e-commerce capabilities, content management systems, and secure data access.
Do you provide technical training?
We offer training programs to help staff manage and modify FileMaker Pro databases independently, reducing long-term technical support requirements.
